Implementation Program Manager
Palantir Technologies, New York, NY
Palantir builds software that connects data, technologies, humans and environments.
- Be the first responder when things go wrong. If a problem is outside your area of expertise, you know how to move both collaboratively and independently toward a solutionand can escalate effectively when all your options have been exhausted.
- Partner with our Forward Deployed Engineers, Deployment Strategists, internal teams, and client stakeholders to drive product implementation in the field. This involves working on site with customers and traveling up to 25-75% of the time, as required, and based on the needs of the team.
- Synthesize concrete goals from client needs and our long term roadmaps, mapping your deployment’s strategy to granular team tasks and issues. This means triaging requests from clients to create maximum focus for the team, while escalating items that need immediate attention and displaying a high level of empathy with our end-users’ needs.
- Maintain broad and complete state of everything involving or related to your team. Pre-empt and resolve any issues that may steer projects off-course.
- Optimize cross-team collaboration. Calibrate a room of peers and/or stakeholders to achieve alignment around shared objectives. Initiate improvements, where needed, to maximize efficiency.
What We Value
- Demonstrated success managing complex projects in high-stakes environments.
- Excellent problem-solving skills, sound judgment, and composure in high-pressure situations.
- An ability to develop and cultivate strong rapport within our product development teams. You like to engage in technical discussion or can invest in learning technical concepts.
- Experience at an enterprise software company or startup is desirable, but not required.
About Palantir Technologies
At Palantir, we’re passionate about building software that solves problems. We partner with the most important institutions in the world to transform how they use data and technology. Our software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. If these types of projects excite you, we'd love for you to join us.
Want to learn more about Palantir Technologies? Visit Palantir Technologies's website.
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