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Endpoint Systems Engineer (Mac)

Palantir Technologies, New York, NY

Palantir builds software that connects data, technologies, humans and environments.

Duration: Full-Time


A World-Changing Company

At Palantir, we’re passionate about building software that solves problems. We partner with the most important institutions in the world to transform how they use data and technology. Our software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. If these types of projects excite you, we'd love for you to join us.

The Role

The Endpoint Engineering team is responsible for building, monitoring and deploying endpoint and security tooling for all endpoints (workstations and mobile devices) across Palantir. We find creative approaches to engineering the configurations of endpoint environments to allow Palantirians to be productive, mobile and secure while providing an excellent user experience.

Our team works closely with the Information Security, Network Engineering, and Technical Support teams. In addition, we are highly tuned to our customers, fellow Palantirians, ensuring we are providing a reliable and consistent experience.

This Endpoint Systems Engineer will primarily focus on building a singular scalable solution to manage all endpoints at Palantir unifying physical (e.g. workstations, VTCs, printers, etc.) and virtual (e.g. workstations and developer environments) management. You will build stable, high-performing, and secure tooling and scripts to automate and improve the end-user experience as well as maintain management tooling server infrastructure. In this role, you will make data-driven decisions, ensure we are building tools that resolve common issues, and proactively address issues before they are found by end-users. You automate yourself out of mundane tasks to focus on making a larger impact. You are an analytical thinker, with proven troubleshooting skills. You have strong customer service skills and a customer-driven mind.

We are looking for people who are detail-oriented, highly adaptive, and enjoy contributing to a dynamic team environment. If you love solving difficult engineering problems, pushing the boundaries of industry standards, and are passionate about redefining endpoint systems engineering, join our team. We've been waiting for you.

Core Responsibilities

  • Build automation for proactively identifying and correcting workstation issues.
  • Manage Mac workstations as a first class solution.
  • Proactively monitor and measure workstations to detect trends and catch problems before users are impacted.
  • Create documentation on system designs, procedures, and processes.

What We Value

  • 5+ years of enterprise management experience.
  • Demonstrated development or software engineering experience and a focus on improving the endpoint experience.
  • Extensive knowledge of Jamf Pro or similar.
  • Working knowledge with modern configuration tooling such as Puppet and package managers (e.g. Munki, AutoPkg).
  • Proficiency with scripting in any of the following or similar languages: Bash, Zsh, Python.
  • Familiarity with information security such as device encryption, anti-virus tooling, digital certificates, and security policies.
  • Familiarity with networking fundamentals such as DNS, DHCP, firewall, VPN, and PKI.
Palantir is committed to promoting a culture of diversity, equity, and inclusion and is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe that all Palantirians share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world’s hardest problems. Palantir does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Palantir is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor’s EEO poster and EEO poster supplement for additional information.

Palantir is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request a reasonable accommodation for any part of the application or hiring process, please reach out and let us know how we can help.

About Palantir Technologies

At Palantir, we’re passionate about building software that solves problems. We partner with the most important institutions in the world to transform how they use data and technology. Our software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. If these types of projects excite you, we'd love for you to join us.

Want to learn more about Palantir Technologies? Visit Palantir Technologies's website.