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Business Operations Manager

Palantir Technologies, Palo Alto, CA

Palantir builds software that connects data, technologies, humans and environments.

Duration: Full-Time


A World-Changing Company

At Palantir, we’re passionate about building software that solves problems. We partner with the most important institutions in the world to transform how they use data and technology. Our software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. If these types of projects excite you, we'd love for you to join us.

The Role

As a Business Operations Manager, you'll join the Production Infrastructure organization and manage our team's cloud provider and vendor spend and use. In this role, you will build the strategy and the operations team responsible for optimizing our costs & boost savings from inception. You and your team will be responsible for the financial operations of our monitoring and logging tools, and collaborate with Finance, Engineering and Product teams, and IT to drive cost savings initiatives and processes.

Core Responsibilities

  • Manage the procurement process for new contracts, renewals, negotiations, and true-ups with vendors we partner with to keep our production environments working
  • Run a team that performs daily financial health checks of our cloud-based operations
  • Identify areas for cost optimization and containment, coordinate with stakeholders and track progress
  • Run all month-end financial reporting and deliver all relevant reporting to key stakeholders on a timely basis
  • Validate invoices against POs, and assists with month end reconciliation as required for operational spend
  • Create and maintain reports, budgets, policies and alerts in our cloud spend financial reporting tool and maintain the monthly spend forecast and ensure it aligns to our public cloud budgets
  • Assist business teams who have queries or requests related to their cloud costs

What We Value

  • Experience having built an operations team from inception before at a small company or startup, or in an organization where it did not exist before
  • Experience with at least 1 cloud billing system (AWS, Azure, or Google)
  • An understanding of monitoring and logging tools, such that you are equipped to optimize and control costs
  • Ability to manage vendor relationships, including understanding and evaluating terms of services, end user license agreements, master service agreements, and legally binding contracts
Palantir is committed to promoting a culture of diversity, equity, and inclusion and is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe that all Palantirians share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world’s hardest problems. Palantir does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Palantir is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor’s EEO poster and EEO poster supplement for additional information.

Palantir is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request a reasonable accommodation for any part of the application or hiring process, please reach out and let us know how we can help.

About Palantir Technologies

At Palantir, we’re passionate about building software that solves problems. We partner with the most important institutions in the world to transform how they use data and technology. Our software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. If these types of projects excite you, we'd love for you to join us.

Want to learn more about Palantir Technologies? Visit Palantir Technologies's website.