Sales Development Manager

PatientPop, Santa Monica, CA


At PatientPop, we believe healthcare providers should focus their attention on delivering quality care to patients. That's why we take a holistic approach to improving every digital touchpoint along the patient journey with the leading all-in-one practice growth solution. 

We've helped thousands of providers since our founding in 2014. Along the way, we cultivated an incredible work environment — one of the best, according to Great Place to Work.

Our dedicated team brings a blend of experiences that drives innovation and customer success. Our culture of continuous innovation allows employees to thrive personally and professionally. And our bustling (dog-friendly!) offices are in an enviable location: just two blocks from the beach and around the corner from 3rd Street Promenade.

Now, we want you to be a part of it all.

How you will contribute:

You’ll serve as a coach and a mentor to a team of 10-15 Sales Development Representatives by delivering ongoing coaching, analyzing conversion metrics across segments and lead sources, and making recommendations to increase individual and team effectiveness. You will deploy advanced leadership techniques to help representatives achieve quota through candid feedback and biweekly 1:1 performance reviews. In addition, you will be the liaison between marketing and sales, helping with the planning, execution and follow-up of campaigns. By acting as a subject matter expert on our product and our customers and helping train our new representatives on the sales process you will be an integral part of driving year over year growth and propelling PatientPop forward. Your interview and assessment skills will be used consistently to hire the best  talent and grow our SDR organization.

Skills you'll bring:

  • Bachelor's Degree
  • 2+ years of experience in sales management or leadership
  • Proven record of defining, tracking, and managing daily, weekly, and monthly activities/metrics of your team members
  • Experience  building and expanding a sales team while driving revenue growth
  • Effective communicator, sales coach and motivator
  • Positivity is a MUST! You are solutions-oriented and not afraid of challenges in a fast-paced environment
  • Solid project management and business development skills
  • Excellent presentation and communication skills
  • Familiarity with Salesforce.com, Excel, email/call automation platforms (Salesloft, Outreach, Yesware, etc.)
  • SaaS and/or Healthcare IT Experience definitely gives you a leg up!

Why you're important to us:

This role is imperative to  the growth and development of our Sales Development Representative team. Our SDR’s act as a farm team for our full cycle Account Executives, so you play a crucial  part in developing each representative and allowing for the overall success of the sales process. Your contributions will result in the professional and personal growth of your representatives, the sales organization and PatientPop as a whole.

In 90 days you will: 

Develop trusting relationships with your representatives and understand the challenges they face on a day to day basis. You will assess the strengths & weaknesses of the team and manage the sales program accordingly, while creating a positive impact on individual and team performance.


PatientPop has one simple mission: help healthcare practices thrive. Our solution is the leading all-in-one practice growth platform that's HIPAA-compliant and helps providers promote their practice online, attract patients, and retain them for life.  Learn more at patientpop.com


We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.  

About PatientPop

Our story Founded in 2014, PatientPop was conceived with one simple goal in mind: Help practices grow automatically. We understand the challenges doctors face simply focusing on patient care and running their practice. Many practices don’t have the dedicated resources, tools, and time it takes to build a comprehensive marketing solution to help grow their business. PatientPop is the first growth-focused marketing platform that accelerates new patient growth by automating practice marketing and eliminating the need for dedicated marketing resources.

Want to learn more about PatientPop? Visit PatientPop's website.