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Account Based Marketing Manager

Patreon, San Francisco or New York City

A membership platform that makes it easy for artists and creators to get paid


Do you believe that creators should have the ability to get paid for the value they give to their fans?
 
We do, which is why we're building Patreon, a platform that powers membership services for creators with established followings. Patreon strives to provide creators with insight, education, and tools that make it possible to retain creative control while running their creative business, so creators can focus on creating and energizing their fanbases.
 
Our user base has doubled in the last year alone, and we have paid over $2 billion directly to creators on our platform. In order to support this level of growth, Patreon is looking for a data-driven Account Based Marketing Manager to build a world-class ABM program to take our outbound demand generation efforts to the next level by leveraging proven and creative solutions to drive measurable revenue impact. 

What you’ll do

The successful candidate will:
  • Design and execute creative 1:1, 1:few, and by-category marketing engagement strategies from from the ground up to meet pipeline requirements of tiered creator segments leveraging digital and offline marketing channels (i.e. direct mail, email, social, content syndication, and more)
  • Partner with the Creator Partnership team to source, select and reach out to prospect target creators in order to drive engagement, SQL, and revenue goals across key creator categories.
  • Partner with design, content, PMM and creator partnership teams to create targeted, personalized assets that move target creators to engaged accounts with opportunities
  • Collaborate with operations team to build performance metric dashboard and present learnings, experiments and recommendations to stakeholders
  • Map out the buyer journey and track lead flow to ensure engaged creators are handled appropriately and that we are delivering the right content to the right person at the right time
  • Research and stay on top of new ABM technology, tactics and strategies to drive more pipeline and accelerate sales opportunities; advance our ABM technology to drive personalization and scale
  • Proactively identify and act on opportunistic ad hoc ways to partner with creator partnerships team in response to the health of the AMB program outbound pipeline

About you

  • 5+ years in B2C marketing with 3+ years of demonstrated strategic and tactical ABM success
  • Proven track record of running ABM campaigns that directly contribute to pipeline growth by leveraging tactics including but not limited to list building, direct mail, email, landing page personalization and social network targeting
  • Problem-solving, analytical approach (e.g. A/B testing) to planning and executing campaigns that drive performance and ROI
  • Proficiency in audience segmentation and content mapping to the buyer’s journey
  • Standout communication skills with extraordinary ability to collaborate constructively and cross-functionally
  • Resourceful and thrive in scrappy, high-growth environments
  • Experience with Salesforce, Autopilot, Marketo, Google Analytics, Asana, direct mail technology preferred
  • Bilingual preferred (Spanish, German, French, or Italian language fluency)

How you’ll grow

  • Your work will directly contribute to Patreon’s mission and bottom-line goals.
  • You will have the opportunity to grow with the Performance Marketing function at Patreon and take on new projects as the organization grows. 
  • You will build deep relationships across the organization.
  • You will be asked to draw and summarize insights.
  • You will get to interact with interesting and influential creators across a variety of creator categories. 

You’ll love working here if

  • You care about getting artists and creators paid
  • You work best in a highly collaborative environment
  • You’re metrics-driven in your decision-making
  • You strive to improve existing processes
  • You want to work with teammates who excel at their jobs and have artistic talents
  • You are committed to challenging the status quo and make sure our culture at Patreon is among the most diverse and inclusive places to work

Our Core Behaviors:

  • Put Creators First. Patreon is nothing without our creators. 
  • Achieve Ambitious Outcomes. Set, measure, and accomplish goals that deliver massive value to our creators and patrons. 
  • Cultivate Inclusion. We want an environment that retains and engages the diverse teams we build.
  • Bias Towards Action. When in doubt, we take the next best step, then course correct when needed. We go out of our way to fix problems when we see them. We take ownership seriously.
  • Be Candid and Kind. Be extremely caring and extremely direct in all you do at Patreon, especially when it comes to giving positive and constructive feedback. 
  • Be Curious. You don’t know it all, and that’s the fun part. Everything gets better when you’re curious. Things get more interesting, more clear, and more approachable. When you bring curiosity into the workplace, you’re growing yourself, your teammates, and Patreon as a whole.

Want to learn more about Patreon?

About Patreon

Patreon is a membership platform that makes it easy for artists and creators to get paid. Thousands of musicians, podcasters, video game developers, comic creators, and others are making a salary on Patreon. Through ongoing funding, they are able to spend more time engaging their fan-base in an interactive way and continue to populate the internet with beautiful things that millions of people enjoy

Want to learn more about Patreon? Visit Patreon's website.