UX Researcher

Payfactors, Burlington, MA


Payfactors is changing the way companies attract and retain top talent though innovative compensation based tools and analytics.

Payfactors is looking for a UX Researcher to join our Product Innovation team. The UX Researcher will play a key role in helping us understand the needs of our users to better inform upcoming projects and long-range initiatives. The perfect individual for this role will be curious, energetic and comfortable balancing multiple projects.

2-5 years of experience as a UX Researcher for a B2B solution
Familiar with UI design best practices
Expert ability to plan, conduct, analyze and communicate research
Experience conducting user research independently
Ability to digest complex technical and business requirements and incorporate into research
Enjoy collaborative work in a fast-paced environment
Experience working in an agile/scrum development process
Preferred - Experience with one or both of the following spaces: compensation management, HR technology
Boston-area based - No sponsorship or relocation available at this time
Bachelor’s degree required

Work closely with Design and Product Management teams to identify research areas
Work with internal stakeholders to identify customer engagement opportunities
Plan and conduct various types of user research
Analyze findings and communicate back to internal stakeholders
Collaborate with Design team to ensure that designs align with customer needs and desires

“Take it as you need it” Paid Time Off
Half Day Summer Fridays
Office socials, sports/concert tickets, swag + more
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

About Payfactors

Payfactors is a full suite of cloud-based compensation data management tools, built using revolutionary technology. Our collaborative solution puts you and your team at the center of it all. We get rid of the manual processes that eat up all your time, and integrate all your data and survey sources into one simple, seamless spot.


Want to learn more about Payfactors? Visit Payfactors's website.