Site Reliability Engineer

Paytm Labs, Montreal, Canada

See jobs at Paytm Labs

Duration: Full-Time

About Paytm Labs:

At Paytm Labs, we’re on a mission to provide useful technological solutions that enrich and empower millions of people in their daily lives. We apply big data, artificial intelligence and machine learning to bring the next generation of financial products and services to the Indian, Japanese and Canadian markets.

As a company, we’re committed to offering the most transparent, secure, and personalized consumer experience to over 500 million users and over 17 million merchants. Since our journey began 6 years ago, we’ve launched the Paytm Canada app (our bill management app), and PayPay (a QR-based payment app in Japan), all while powering the Paytm India app.

Job Description:

Are you an Engineer that actually wants your systems to work? Does endless tech toil vex you? Are you the type that would rather fix it once than repair it 100 times?

We are looking for Site Reliability Engineers who enjoy designing and developing systems where they can balance Reliability and Frequent Improvements. Our payments team builds our critical architecture and global payments system platform.

Responsibilities:

Work on building and improving our tools for deploying, monitoring and managing our systems
Share knowledge and experience with other Engineers and develop a set of best practices
Diagnose, troubleshoot problems and develop a fix for them
Ability to complete the job regardless of the circumstance
Sense of ownership and willingness to get the job done
Ability to work independently and as part of a team
Demonstrate a high level of trust, integrity and diplomacy
Show strong initiative and self-motivation
Plan for situations instead of reacting to them - proactive
Participate in on-call rotation

Qualifications

Bachelor’s Degree in Computer Science, Software Engineering or relevant experience
3+ years of IT work experience
Experience of coding/automating processes in at least one of the following languages (Shell, Go, Python, Scala, Ruby)
Ability to produce tools to assist the product development teams
Experience with at least one large scale web application and at least one Cloud provider
Working knowledge of modern software deployment processes, including CI/CD
Working experience with either Terraform, Ansible or CloudFormation templating
Hands-on experience in Linux administration and troubleshooting
Fast learner, ability to think on your feet
Database experience (SQL, NoSQL, etc)
Experience managing, deploying and troubleshooting, large scale environments
Strong interpersonal skills - interacts well within the team and across other teams, and with users
Experience in networking and security

Preferred Qualifications:

Ability to run any production workload using container solutions such as Kubernetes, Docker/Swarm and ECS/Fargate
Experience with Multiple cloud providers (AWS, GCP, Azure, Alicloud)
Experience supporting multiple applications, dealing with APIs and microservices.
Deep understanding of networking (connectivity, VPNs, Peering, DNS, Routing, In-transfer Data Encryption)
Experience with Hadoop, Kafka, Cassandra, ELK, Multiple monitoring tools
Experience in open-source products like Spinnaker, Helm, Kustomize, Prometheus, Grafana/Graphite
Knowledge of developing highly scalable distributed systems using Open source technologies

What we Offer!

Due to the pandemic, we have been and will continue to WFH until it is safe to open our office. Our company culture and values remain at the core of everything we do.
For the third year in a row, we are proud to announce that we have been certified as a Great Place to Work
We were also certified as one of the Best Workplaces for Mental Wellness in 2020
We are an open work environment that fosters collaboration, ownership, creativity, and urgency
We ensure flexible hours outside of our core working hours
Enrolment in the Group Health Benefits plan right from day 1, no waiting period
To keep things fun and stress-free during COVID-19 we started Virtual Daily, Virtual Weekly and Monthly team bonding activities including: Trivia, Games Nights, Movies Nights, Arts & Crafts (e.g. Origami), Lunch & Learns (e.g. Sign Language 101), Virtual Wellness Sessions (e.g. Meditation, Morning stretches), Virtual Team Ubereats Lunches, and so much more
We also created and began publishing a monthly internal newsletter with various topics that keeps the tone lighthearted and interesting

When we are able to open our office, our in-office experience consists of:

Team building events (anything from axe throwing, go-karting, bike riding, etc.)
Fuel for the day: Weekly delivery of groceries, and all types of snacks
Catered lunches and desserts on a monthly basis
Flexibility with WFH
Daily fun in the office with our competitive games of Ping Pong, Pool, Smash Bros competitions, or FIFA
And of course, an unlimited amount of freshly made coffee! We’re pretty serious about our coffee beans

Notice for Job Applicants

Following the advice of Canadian health authorities, to mitigate the risk of the potential spread of COVID-19 and support social distancing, all recruiting activities including interviews and new hire onboarding will be conducted remotely. While we are doing our best to ensure reasonable response times, please expect potential delays during the recruiting process due to the current situation.

We are an equal opportunity employer and value diversity and uniqueness at our company. We thank all applicants, however, only those selected for an interview will be contacted.

Paytm Labs is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please let us know.

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About Paytm Labs

About us Paytm Labs builds technologies that power Paytm, the world's fastest growing mobile payments and commerce ecosystem. We use our skills, and our biggest asset - data, to make our little dent in this universe. We make commerce smoother, safer, and personal. Learn more about us at http://www.paytmlabs.com/.