UX/UI Designer

Paytm Labs, Toronto, Canada

See jobs at Paytm Labs

Duration: Full-Time

About Paytm Labs:
At Paytm Labs, we’re on a mission to provide useful technological solutions that enrich and empower millions of people in their daily lives. We apply big data, artificial intelligence and machine learning to bring the next generation of financial products and services to the Indian, Japanese and Canadian markets.

As a company, we’re committed to offering the most transparent, secure, and personalized consumer experience to over 500 million users and over 17 million merchants. Since our journey began 6 years ago, we’ve launched the Paytm Canada app (our bill management app), and PayPay (a QR-based payment app in Japan), all while powering the Paytm India app.
**Application submissions must include a digital portfolio and/or personal website.


  • Be able to execute on design challenges across the merchant product(s) we're looking to scale up.
  • Think critically about user experiences and be able to put yourself in a user's shoes.
  • Create personas, user journeys and storyboards to support research and understanding.
  • Work closely with the Product team as well as Engineers in creating concepts, designing and building experiences and software products.
  • Define information and UI architectures, developing conceptual diagrams, wireframes, low fidelity prototypes and visual design for the screen.
  • Actively participate in product development sprints, design workshops and brainstorming sessions.
  • Communicate your ideas and design solutions through detailed design documentation and/or user stories.


  • A Degree or a Diploma in a related field or equivalent combination of education and work experience.
  • Having an amazing portfolio on Dribble is great, but we are looking for designers who have shipped products.
  • 3 - 5 years of hands-on professional design experience in Web, Android and iOS.
  • Good end-to-end understanding of the creative development process and storytelling skills.
  • Strong collaboration skills in creating content that meets all creative and technical requirements.
  • A team player, willing to support and inspire your peers. You are not afraid of sharing your opinions and you are comfortable working in multidisciplinary teams.
  • Expert with design tools like Figma, Sketch, and Proto.io or similar.
  • Able to prototype in tools such as Framer X, Flinto or at the very least create flows in Invision.
  • Working knowledge of HTML, CSS, and Javascript would be considering an asset.
  • Has acute attention to detail, takes initiative and is self-motivated.
  • Excellent communicator.
  • Approachable and innovative personality.
  • Excellent time management skills, the ability to work on multiple projects simultaneously.

What we Offer:

  • Due to the pandemic, we have been and will continue to WFH until it is safe to open our office. Our company culture and values remain at the core of everything we do.
  • For the third year in a row, we are proud to announce that we have been certified as a Great Place to Work 
  • We were also certified as one of the Best Workplaces for Mental Wellness in 2020
  • We are an open work environment that fosters collaboration, ownership, creativity, and urgency
  • We ensure flexible hours outside of our core working hours
  • Enrolment in the Group Health Benefits plan right from day 1, no waiting period
  • To keep things fun and stress-free during COVID-19 we started Virtual Daily, Virtual Weekly and Monthly team bonding activities including: Trivia, Games Nights, Movies Nights, Arts & Crafts (e.g. Origami), Lunch & Learns (e.g. Sign Language 101), Virtual Wellness Sessions (e.g. Meditation, Morning stretches), Virtual Team Ubereats Lunches, and so much more
  • We also created and began publishing a monthly internal newsletter with various topics that keeps the tone lighthearted and interesting

  • When we are able to open our office, our in-office experience consists of:
  • Team building events (anything from axe throwing, go-karting, bike riding, etc.)
  • Fuel for the day: Weekly delivery of groceries, and all types of snacks
  • Catered lunches and desserts on a monthly basis
  • Flexibility with WFH
  • Daily fun in the office with our competitive games of Ping Pong, Pool, Smash Bros competitions, or FIFA
  • And of course, an unlimited amount of freshly made coffee! We’re pretty serious about our coffee beans
Notice for Job Applicants
Following the advice of Canadian health authorities, to mitigate the risk of the potential spread of COVID-19 and support social distancing, all recruiting activities including interviews and new hire onboarding will be conducted remotely. While we are doing our best to ensure reasonable response times, please expect potential delays during the recruiting process due to the current situation. 

We are an equal opportunity employer and value diversity and uniqueness at our company. We thank all applicants, however, only those selected for an interview will be contacted. 

Paytm Labs is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please let us know. 

Don't have Paytm Canada App yet?
Check us out in the Google Play or App Store.

About Paytm Labs

About us Paytm Labs builds technologies that power Paytm, the world's fastest growing mobile payments and commerce ecosystem. We use our skills, and our biggest asset - data, to make our little dent in this universe. We make commerce smoother, safer, and personal. Learn more about us at http://www.paytmlabs.com/.

Want to learn more about Paytm Labs? Visit Paytm Labs's website.