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Senior Operations Program Manager

Peloton, Taiwan

High-energy group fitness in your living room


THE ROLE

Peloton is seeking a Bike Product Senior Operations Program Management (Sr OPM) based out of our Taiwan Taichung or Tainan location  who will report into our Senior Director of Operations Program management. The Sr OPM will be tasked with working directly with the Sr Director OPM and in collaboration with the TW Factory leadership and teams to summarize program information on factory bring up, scaling, line qualifications and new product introductions coordinating with Hardware Engineering, Reliability, Quality and other product launch specialists as needed to deliver successful execution of products assigned to his/ her portfolio. Work with key cross-functional team leads, including Hardware and Product Design Engineering, Part Suppliers, Procurement, Operations, Finance, Marketing and Contract Manufacturers to drive the execution of new products on time with operational excellence.

The Senior OPM will have a strong technical understanding, operational excellence background with experience in factory bring up, scaling capacity throughput, complex supply chain and the ability to identify operational risks early. 

RESPONSIBILITIES

  • Facilitate factory readiness for MP start to include production scheduling tools, Material staging and preparations, Assembly line readiness, Process control, shop flow management, Equipment management, Operator management, Validation controls, and any other pertinent factory health infrastructure to mitigate ramp readiness. 
  • Ensure cross functional collaboration of key stakeholders (Quality, Manufacturing, process, IE, material planning & logistics, IT, etc.), buy off (acceptance criteria met) and qualification status approved prior to mass production of saleable units. Use your technical expertise to drive engineering and the supply chain team to meet program cost targets at a product and commodity level for your project. 
  • Partner with Peer OPM’s launching products, understanding timelines, identify factory scaling and bring up risks and collaborate proactively to support a successful launch. 
  • Manage readiness builds where applicable. 
  • Manage master timeline with progress tracking
  • Provide ongoing OPEX reviews with stakeholders, ensure effective work streams and communicate progress
  • Provide periodic updates on activities with tracking metrics and presentation materials with leadership
  • Manage escalation within the team
  • Be proactive, pay attention to the details, and ensure you are enabling teams across to make smart and timely decisions. Stay on top of many moving pieces without letting anything drop 
  • Build and maintain healthy relationships with key stakeholders across all organizations 
  • Liaison across multiple cross-functional teams to ensure product cost, manufacturability,
    reliability, product quality, safety and compliance, and go-to-market strategies are met. 
  • Work closely with Product Managers and Engineering Program Managers to define Key
    Performance Indicators and Product Requirement Documents to enable successful architecture and design locks and according to PDP timeline, and drive cross functional teams to follow processes important to Peloton throughout the development cycle 
  • Drive where needed operations teams to ensure materials, equipment, fixtures, staffing, training and documentation plans are in place to support NPI builds and MP, and that key milestones such as capacity requirements and CapEx budgets are met 
  • Running a factory with material planning, logistics, production scheduling , employee training and onboarding, quality management, product testing and maintenance experience. 

 

MINIMUM QUALIFICATIONS 

  • BS or higher in Electrical Engineering, Mechanical Engineering, Manufacturing & Operations Engineering or equivalent experience 
  • 10+ years of experience in Factory bring up, line bring up, Operations Program Management role in consumer electronics industry 
  • Knowledge in Operations and Supply Chain 
  • Cross-functional leadership experience 
  • Proven project management and teamwork experience 
  • Experience working with and managing external suppliers and manufacturers 
  • Problem solving, analytical and communication experience
    PREFERRED QUALIFICATIONS 
  • Master’s degree, MBA 
  • 7+ years of experience in leading development/delivery of multiple high-volume consumer
    electronics and/or fitness products, managing JDM’s with different models of engagement 
  • Ability to navigate ambiguity in a fast-paced environment and prioritize multiple work threads to
    maximize impact

PREFERED QUALIFICATIONS

  • Lead ramp availability including CTB reporting with Strategic Sourcing, Quality, Engineering and other internal and external teams. 
  • Running a factory with material planning, logistics, production scheduling , employee training and onboarding, quality management, product testing and maintenance experience. 
  • Experience working in Program management and PLM tools such as Agile, Arena, Windchill, Jira, Confluence, Smartsheets. 
  • Scrum master or strong familiarity in how to run scrum events a plus. 
  • Previous experience building fitness equipment, road bicycles, gym spin bikes, ellipticals or treadmills as well as any cardio motion equipment
  • Master’s degree, MBA
  • 10+ years of experience in leading development/delivery of multiple high-volume consumer electronics and/or fitness products, managing JDM’s with different models of engagement 
  • Previous experience building fitness equipment, road bicycles, gym spin bikes, ellipticals or treadmills as well as any cardio motion equipment



ABOUT PELOTON:

Peloton uses technology + design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime. We have reinvented the fitness industry by developing a first-of-its-kind subscription platform. Seamlessly combining hardware, software, and streaming technology, we create digital fitness and wellness content and products that Members love. In 2020 Peloton committed to becoming an antiracist organization with the launch of the Peloton Pledge. Learn more, here.

“Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. In order to be the best version of Peloton, we are deeply committed to building a diverse workforce and inclusive culture where all of our team members can be the best version of themselves. This work has no endpoint; it is the constant work of running an organization that strives to reach its full potential. As a first step in our commitment, we announced the Peloton Pledge to invest $100 million over the next four years to fight racial injustice and inequity in our world, and to promote health and wellbeing for all, from the inside out.

Peloton is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email:  [email protected]

 

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address. 

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email [email protected] before taking any further action in relation to the correspondence.

 

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

About Peloton

Founded in 2012, Peloton is a global interactive fitness platform that brings the energy and benefits of studio-style workouts to the convenience and comfort of home. We use technology and design to bring our Members immersive content through the Peloton Bike, the Peloton Tread, and Peloton Digital, which provide comprehensive, socially-connected fitness offerings anytime, anywhere. We believe in taking risks and challenging the status quo by continuously innovating and improving. Our team is made up of passionate brand ambassadors, and we know that together, we go far.


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