Payment Operations

Pinterest, San Francisco

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Pinterest’s mission is to empower people to live more fulfilling lives by helping them discover and do what they love. We’re looking for a Payment Operations Manager who can drive improvements to our payment operations processes and build strong relationships with internal and external partners.

What you’ll do:

  • Lead our third-party payments-related partner relationships to achieve operational goals, service levels, and performance targets
  • Drive ongoing improvements to our core payment operations processes, technologies, and team to continuously enhance the experience for our partners while enabling a high rate of growth and scale
  • Build metrics and quantitative analysis to drive operational excellence while improving our efficiency and scale
  • Establish chargeback processes with third party vendors and ensure chargeback compliance
  • Lead coordination efforts between internal stakeholders and global payment providers to optimize our payment platform

What we’re looking for:

  • Strong leadership and project management skills, including the ability to effectively manage multiple projects simultaneously; must possess strong attention to detail
  • Strong analytical and problem solving skills. SQL knowledge is a must
  • Passionate about global e-commerce payments
  • 3-5 years of experience in global payment processing, recurring billing, and e-commerce
  • Experience with establishing relationships within the payments industry


About Pinterest

Pinterest is full of possibilities to design your life. Discover recipes, style inspiration, projects for your home and other ideas to try. 

Want to learn more about Pinterest? Visit https://www.pinterest.com/