Director, Account Management

Postmates, San Francisco

Delivery from all your favorites places on-demand

Postmates is looking for a leader to help us build and develop strategic relationships with high value merchants, lead and manage a team and drive significant revenue. As our Director, Account Management, you will be responsible for owning and growing Postmates’ merchant relationships.


  • Own merchant relationships with our key accounts across all markets
  • Manage a team of Account Managers - develop and implement new initiatives, strategies and programs to help increase the team’s productivity
  • Prioritize and evangelize large Merchant product initiatives based on your knowledge and feedback from the merchants
  • Develop a merchant value proposition that elevates Postmates above the competition
  • Work cross-functionally with our Product, Operations, and Sales teams to make sure merchants have the best possible experience when working with Postmates


  • 10+ years experience in account management, business development, operations and/or sales role
  • BA/BS Degree
  • Strong attention to detail, organized, and analytical; with excellent communication and interpersonal skills
  • Tech-savvy with Mac, iOS, and Android
  • Minimum 5 years managing people
  • Excellent communication and negotiation skills
  • Business acumen with a problem-solving attitude


  • Postmates User
  • Previous Restaurant or Retail Experience


  • Competitive salary
  • Generous stock option plan
  • Medical, dental, and vision insurance
  • Free Postmates Plus Unlimited
  • Awesome work environment at a company with a huge vision

About Postmates

Postmates is transforming the way local goods move around a city by enabling anyone to get any product delivered in under an hour. Available for iPhone, Android and on the web, the on-demand logistics service connects customers with local couriers, who purchase and deliver goods from any restaurant or store in a city, 24/7. 

Want to learn more about Postmates? Visit https://postmates.com/