Desktop Technician

Postmates, Nashville

Delivery from all your favorites places on-demand

Postmates is on a mission to help people unlock the best of their cities -- and their lives, with an insanely reliable on-demand “everything” network. We’re the first and leading company in the on-demand space -- with a fleet of +100,000 Postmates, the largest network of merchants in the U.S. and a brand that has become a pop culture verb. We’re looking for people who aren’t afraid to be first -- or eccentric, and who are passionate about creating the new, new.

The IT team keeps the lights on and enables our employees to work with technology in the most efficient way possible.


  • Support Postmates employees in resolving problems with IT, AV, and communications systems
  • Document and improve our support processes
  • Hardware and software purchasing
  • Maintain and update asset management records


  • Minimum of two years as an IT Support Tech
  • Experience using ticket based workflow management systems such as Remedy, Freshdesk, or JIRA Service Desk.
  • Experience with using and troubleshooting MacOS
  • Ability to help employees solve hardware and software problems
  • Experience troubleshooting network issues in large offices
  • Experience supporting and troubleshooting printer systems
  • Good verbal and written communication skills
  • Service oriented attitude, self starter
  • Willingness to travel to other Postmates offices in the US

Bonus Skills

  • Experience with a scripting language
  • Apple Certified Support Professional
  • Experience with Windows, Linux, Virtual Machines
  • Experience with off the shelf and open source MDM tools (Puppet/JAMF/Munki etc)


  • Competitive salary and generous stock option plan (stay aligned with the long term value you create)
  • Medical, dental and vision insurance and it’s 100% paid for by the company
  • Free Postmates Plus Unlimited
  • Tasty, healthy lunches
  • Snack-filled kitchen (mostly healthy, but very tasty)
  • Impact-first work environment (no politics, no pandering)
  • Huge company vision (we need you to build the future, not just maintain the status quo)


About Postmates

Postmates is transforming the way local goods move around a city by enabling anyone to get any product delivered in under an hour. Available for iPhone, Android and on the web, the on-demand logistics service connects customers with local couriers, who purchase and deliver goods from any restaurant or store in a city, 24/7. 

Want to learn more about Postmates? Visit Postmates's website.