Director, Business Operations

Postmates, San Francisco

Delivery from all your favorites places on-demand

At Postmates, we’re building the future of commerce by using technology to connect local stores and restaurants with customers looking to save time. Working to solve some of the biggest urban logistics problems, we focus on closing the loop between merchants and the customers they’d otherwise be unable to reach. Postmates is growing rapidly and we are looking for seasoned leaders to drive our company towards success, while growing and leading a team of equally motivated individuals. 

As a leader on the Business Operations team at Postmates, you'll play a central role in owning key business units and have end-to-end ownership of strategic projects from conception to planning to implementation. You’ll work cross-functionally with key stakeholders in Product, Engineering, Customer Support, Finance, Business Development, etc. Your ideas will be reviewed directly by our executive team and you will have full ownership of the key initiatives that will shape the future of Postmates. 


  • 10+ years experience across operations, business strategy and execution
  • 2-3 years experience in an analytical role in consulting, investment banking, tech or operations
  • Data-driven decision making with a strong bias towards action and rapid experimentation
  • Entrepreneurial DNA; ability and desire to run initiatives end-to-end with full ownership
  • Strong attention to detail, self-motivated, organized, and analytical; with excellent communication and interpersonal skills
  • Ability to hit deadlines and a comfort level with C-level presentations
  • Demonstrated track record for growing revenue with existing relationships
  • Minimum 3-4 years managing people


  • Masters degree (such as MBA, MS in quantitative discipline)
  • Strong analytical background (Excel, SQL, Tableau)
  • Passion for logistics, operations, business strategy
  • Postmates user


  • Competitive salary
  • Generous stock option plan
  • Medical, dental, and vision insurance
  • Tasty, healthy lunches and snacks
  • Free Postmates Unlimited account
  • Awesome work environment at a company with a huge vision

About Postmates

Postmates is transforming the way local goods move around a city by enabling anyone to get any product delivered in under an hour. Available for iPhone, Android and on the web, the on-demand logistics service connects customers with local couriers, who purchase and deliver goods from any restaurant or store in a city, 24/7. 

Want to learn more about Postmates? Visit Postmates's website.