Software Engineer Co-op, Customer Service Technology
Postmates, San Francisco
Delivery from all your favorites places on-demand
Why compromise? Here's an opportunity that your engineering heart, your career, your professor and your family can be excited about at the same time! Yes, a job that has it all, i.e., explosive growth, ground-floor architecture, cutting-edge technology, a highly visible charter and a cool vision that you can boast about.
Who are we?
Postmates is disrupting local commerce by providing a marketplace where consumers can purchase goods from any local restaurant or store and local couriers deliver the goods to their home in minutes. Postmates has unlocked on-demand local shopping — providing consumers the convenience of super fast delivery for the largest selection of goods (anything in the whole city!); the benefit and scale of e-commerce for local merchants; and more flexible work for couriers.
This is a tall order, and Postmates relies heavily on our engineering applications and systems to realize this vision. Even though we are already a billion dollar business with millions of customers in 300+ US cities trusting us with more than 2M orders every month, we have only just started our technical journey to build our technology stack in a way that can keep up with our rapid growth.
What does this team do?
We didn’t make Postmates a billion dollar business, but our customers did. The mission of Customer Service Technology at Postmates is to create world-class self-service and support for our customers, including buyers, merchants and couriers. By relentlessly focusing on customer service, we ensure our customers have a positive experience that keeps them coming back. Working in our team will provide you a unique opportunity to contribute to a complete vertical stack of microservices architecture, horizontally connected to most systems in the larger Postmates ecosystem, e.g., Identity, Ordering, Delivery, Payments, etc. Obsessed with our customers, we develop high-quality and scalable systems, including beautiful frontend UI using latest web technologies, distributed backend services in Python and Go, and real-time business intelligence with big data analytics.
What will you do?
As a Co-op Software Engineer, you will be responsible for all aspects of product development. This not only includes design & coding of new architecture and services, but also measuring the impact that your product makes to millions of Postmates customers and defining iterations. We are building the systems from ground up, so we are not tied to any one technology. Evaluating new technologies and envisioning a long-term architecture is part of our job. So is working with multiple internal and external distributed services. Finally, you’ll have opportunities to demonstrate your accomplishments and learnings to the larger organization and leadership.
- Currently enrolled in a Computer Science or related degree program
- Experience with object-oriented design
- Coding skills in Python, Go, Java or C++
- Strong fundamentals in problem solving, algorithm design and complexity analysis
- Strong sense of ownership and drive
- Strong attention to details
- Experience building distributed systems and/or modern web applications
- Excellent communication skills with both technical and non-technical audiences
Postmates is transforming the way local goods move around a city by enabling anyone to get any product delivered in under an hour. Available for iPhone, Android and on the web, the on-demand logistics service connects customers with local couriers, who purchase and deliver goods from any restaurant or store in a city, 24/7.