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Sr. Experience Designer

projekt202, San Francisco

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At projekt202, we are focused on creating experiences that engage, innovate, disrupt and delight. Our team is passionate about user-centric design and development and enjoys delivering amazing concepts and technical solutions for our courageous clients. We enjoy working together to share our expertise and solve our clients’ business challenges.  We have fun and enjoy hanging out with each other in a culture that supports and celebrates our diverse talents, backgrounds and skills.
 
What you care about
*You draw energy from human interaction. You're confident but not pompous.
*You are driven to know more, to know why, to ask what if.
*You're a born collaborator, and truly appreciate the perspectives of other brains. You respect and attract your colleagues and client's opinions. You believe that you very well might not know the answer. You ask great questions.
*You thrive in uncharted territory. The uncertain and unknown are your playgrounds. Your personal compass pushes you out of your comfort zones. Your leadership inspires your colleagues and earns the respect of our clients.
*You are a communicator. You are able to take an ask and turn it into understandable and actionable ideas. You break down the complex into the simple.

As a Senior Experience Designer, you deliver at high velocity with high attention to detail and are expected to be able to lead a workstream. You are savvy regarding best practices and are a solid presenter. A big part of your role is to be the primary subject matter expert on a project as it relates to experience design and ramping up quickly to own the brain space of a client’s vertical. You are self-motivated and a good time-manager, allowing you to have a high capacity (and appetite) for complex work. These strengths will help you to realistically size your tasks and those of your peers, as well as recognize and escalate risks to scope when they appear. Additionally, your knowledge of established tools is deep in your muscle memory, and you keep your eye out for emerging tools. You have been practicing user experience design for 5-10+ years. You have a high tolerance for ambiguity and know how to build and persuasively deliver rationale.
 
The Senior Experience Designer works to establish and drive the user experience vision of a project. The Senior Experience Designer directly collaborates with Experience Researchers, Technologists, and other Experience and Visual Designers on the project team, leading in the creation of user experience deliverables.

The Senior Experience Designer is a strong, well-rounded user experience designer who is comfortable giving direction and mentorship to other designers on the project team. The Senior Experience Designer is able to confidently articulate how the design solution answers user needs, business goals, technical constraints, and other project facets.

Primary Job Responsibilities

  • Work collaboratively with other design disciplines to ensure continuity, leverage other specializations, and maintain holistic perspective
  • Collaborate with Design Researchers on translating research findings into potential design solutions
  • Analyze products and create various product research deliverables (i.e. heuristic evaluation, competitive analysis, stakeholder interviews, etc.)
  • Work with client and project team to gather user/design requirements
  • Develop use cases (from client requirements) at user goal level
  • Participate in opportunity brainstorming and prioritization
  • Lead the preparation of design deliverables by shaping the user experience vision into design solutions and specific tasks
  • Holds holistic brand, customer, and user goals in mind when designing
  • Explores creative solutions and innovates in a consistent manner
  • Delivers solutions on time for internal reviews with Experience Director
  • Possesses ownership of user experience design solutions created by team  
  • Ensure quality of user experience deliverables and presentations
  • Reviews own work and that of others on the project team before internal reviews to minimize critique of design flaws and provides creative guidance to project team members on day-to-day basis
  • Ensures quality of deliverable is in line with methodology, best practice, trends, company standards and SOW.
  • Define and evolve comprehensive user experience specifications
  • Conduct quality reviews of deliverables in terms of missing requirements, grammar, presentation, flow, etc.
  • Presents creative solutions to clients with well-articulated and relevant rationale
  • Reviews project responsibilities and timelines, anticipating challenges and opportunities to exceed expectations within the project budget
  • Identifies and proactively raise risks for when deliverables are in jeopardy of not being created timely or of appropriate quality
  • Fields, documents and ensures resolution of client/vendor questions, requests and concerns via appropriate projekt202 team members
  • Keeps meetings on track and filters out disruptive or uninformed information
  • Mentors other designers through demonstration and clear process explanation
  • Effectively communicates projekt202's value in pre-sales activities such as networking and works directly with project leadership to shape the project vision
  • Shares their point of view regarding industry trends with the team and confidently uses principles and project needs
  • May lead user experience design team within the project    

Qualifications and Requirements

  • 5 years professional experience doing hands-on user experience design
  • Bachelor and/or Master Degree in a relevant field of study (I.e. Human Computer Interaction, Computer Science, Graphic Design, New Media, Engineering, Liberal Arts, etc.)
  • Experience with conceptual design and prototyping
  • Understands and can communicate effectively regarding UX design process, methods and rationale
  • General understanding of user research techniques and their value in the design process
  • Abreast of UX design best practices, trends and techniques
  • Knowledge of the software development lifecycle
  • Expert experience with design tools such as Sketch, OmniGraffle, Invision
  • Basic understanding of technical platforms and terms (i.e. HTML, CSS, XML, AJAX, Java, .Net, XAML/WPF, Flex, etc.)
  • Positive attitude, proactive and helpful
  • Problem solver and negotiator
  • Strong listening and communication skills, both written and spoke, including client-facing presentation
  • Solid organizational skills and attention to detail
  • Strong wireframing skills
  • Investigative nature
  • Empathetic

If this sounds like you, let's talk. Please visit www.projekt202.com to hear from our leadership team on why you should join us on this amazing journey!

Direct applicants only, no agency submittals please.

At this time, projekt202 does not provide sponsorship.

About projekt202

projekt202 is leading the world in experience-driven software design and development. We are focused on and passionate about improving the experiences that people have with technology. Recognized by Gartner for setting the industry standard, we believe there is a better way to design, develop and access the full potential of technology in today’s connected world. projekt202 has spent over a decade bringing to life and to market compelling experiences through our Experience Strategy & Insight, Interaction & Visual Design, Software Development, and Digital Marketing practices. Our expert team has delivered emotionally-rich and intuitive solutions for global brands and clients such as Capital One, Mercedes-Benz Financial Services, Samsung Electronics, Neiman Marcus and The Container Store, among many others.

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Want to learn more about projekt202? Visit projekt202's website.