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Software Engineer - Analytics Platform

Qualtrics, Seattle

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Company Description

At Qualtrics, our mission is to close experience gaps—the costly differences between what customers and employees expect, and what they’re receiving.

8,500+ organizations worldwide and more than 3/4 of the Fortune 100 rely on the Qualtrics Experience Management Platform™ to collect, analyze, and act on feedback—more feedback than they ever thought possible. With Qualtrics XM, organizations can manage the four core experiences of business—customer, employee, product, and brand experience. Organizations can be at every meaningful touchpoint, for every experience, and predict what will resonate most with customers and employees.

 

The Challenge

Our Analytics Platform is designed to explore and extract insights that our customers depend upon.  Being the primary source for analytics within Qualtrics, our customers both internal and external depend upon us to provide accurate, real-time, and fault tolerant solutions to their ever increasing data needs.

The Analytics Platform builds highly performant scalable analytics solutions varying from data storage systems to computation and serving solutions.  We utilize a plethora of open source and industry accepted technologies for our big data problems such as Apache Spark, Elastic, Amazon Web services, and Apache Kafka.

We are looking for skilled engineers with an eye for building and optimizing  distributed systems to join our team. From data processing and storage, to serving and scale, we work closely with engineers and product management to build consistent and highly available systems that solve real world data and scale problems.

 

A Day in the Life

  • Focus on the development of cloud computing infrastructure at Qualtrics, and help build, distribute, scale and optimize these technologies

  • Develop scalable, robust, and highly available micro services related to our data platform

  • Implement new features and optimize existing ones to drive maximum performance

  • Work closely with, and incorporate feedback from other engineers, tech-ops, and product managers

  • Attend daily stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers

 

Qualifications

  • Bachelor’s degree in Computer Science

  • 2-8+ years of relevant experience (note - we are looking for extraordinary people at various levels from junior to principal)

  • A strong level of curiosity paired with the ability to get things done.

  • Strong algorithms, data structures, and coding background.

  • Experience with software engineering best practices (e.g. unit testing, code reviews, design document

 

Preferred Qualifications

  • Experience with distributed systems and data processing technologies.

  • Strong mathematical and/or computational background.

  • Knowledge of open source/industry standard data processing, storage, and serving technologies.

  • Excellent troubleshooting skills and the ability to identify the root cause of issues.

About Qualtrics

About us Qualtrics is a single system of record for all experience data, also called X-data™, allowing organizations to manage the four core experiences of business—customer, product, employee and brand experiences—on one platform. Over 8,500 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics. To learn more, and for a free account, please visit www.qualtrics.com.

Qualtrics

Want to learn more about Qualtrics? Visit Qualtrics's website.