Uncubed

Software Engineer - Customer Experience

Qualtrics, Seattle

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Company Description

At Qualtrics, our mission is to close experience gaps—the costly differences between what customers and employees expect, and what they’re receiving.

8,500+ organizations worldwide and more than 3/4 of the Fortune 100 rely on the Qualtrics Experience Management Platform™ to collect, analyze, and act on feedback—more feedback than they ever thought possible. With Qualtrics XM, organizations can manage the four core experiences of business—customer, employee, product, and brand experience. Organizations can be at every meaningful touchpoint, for every experience, and predict what will resonate most with customers and employees.

The Challenge

As a Software Engineer on our CX team, you would apply your distributed-systems knowledge, familiarity with frontend development, databases, various storage-engines, and web-services design and implementation to build premier software and services. You would have the opportunity to work on our dashboarding product, closed -loop ticketing system, actions framework, and third party integrations. Each team has freedom on choosing the stack on each project, allowing engineers to experiment and learn new, up and coming technologies like, reactjs, GoLang, Scala, Spark and Galera. Primarily, our stack includes AngularJS, node.js, Java, PHP, JavaScript, mongoDB, MySQL, and Cassandra.

You should love data visualization and love building simple solutions to solve hard customer problems. Designing systems in an agile environment to withstand hyper growth. Owning quality from end to end is a rewarding challenge and one of the reasons Qualtrics is such an exciting place to work!

The Expectation for Success

  • Bachelor’s degree in Computer Science

  • 2-8 years of relevant experience

  • Strong level of curiosity and interest to learn

  • Strong algorithms, data structures and coding background

  • Disciplined approach to testing and quality assurance

  • Experience with web infrastructure and distributed systems

  • Experience with software engineering best practices (e.g. unit testing, code reviews, design document)

A Day in the Life

  • Develop scalable, fast, robust, and simple web-based solutions to solve complex business problems

  • Implement new features and optimize existing ones to drive maximum performance

  • Have worked on frontend development and have familiarity with backend services

  • Work closely with, and incorporate feedback from other engineers, tech-ops, and product managers

  • Attend daily stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers

Qualtrics is an Equal Opportunity Employer:

Qualtrics provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

About Qualtrics

About us Qualtrics is a single system of record for all experience data, also called X-data™, allowing organizations to manage the four core experiences of business—customer, product, employee and brand experiences—on one platform. Over 8,500 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics. To learn more, and for a free account, please visit www.qualtrics.com.

Qualtrics

Want to learn more about Qualtrics? Visit Qualtrics's website.