Software Engineer - Experience Management Programs
Qualtrics, Seattle, Washington, United States
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At Qualtrics, our mission is to close experience gaps—the costly differences between what customers and employees expect, and what they’re receiving.
9,000+ organizations worldwide and more than 80% of the Fortune 100 rely on the Qualtrics Experience Management Platform™ to collect, analyze, and act on feedback—more feedback than they ever thought possible. With Qualtrics XM, organizations can manage the four core experiences of business—customer, employee, product, and brand experience. Organizations can be at every meaningful touchpoint, for every experience, and predict what will resonate most with customers and employees.
We are a collection of deeply passionate developers who are riding the cutting edge of cloud computing and web scalability. We organize and sort terabytes of data and develop solutions that are used by millions of users every day. We design tools that make sophisticated research simple. We are working to mindfully expand our engineering team. Few companies offer such amazing learning opportunities and possibilities for advancement like the Qualtrics Experience Management Programs team.
The Expectation for Success
- Bachelor’s degree in Computer Science or related field
- 2+ years of meaningful experience (note - we are looking for extraordinary people at different levels)
- Find yourself curious about the platforms you work with and the projects that you work on. Do you challenge assumptions?
- Have a focused approach to testing and quality assurance.
- Experience with current web technologies and distributed systems is immediately applicable (although not a hard requirement)
- Experience with software engineering standard methodologies (e.g. unit testing, code reviews, design documents)
A Day in the Life
At Qualtrics, our job is to empower our clients to gather data, analyze their results, build reports, dashboards, and drive actions to improve their customer experience. We do this by building an immersive, simple-yet-powerful browser based SaaS product. Do you want to build software that makes it easy for businesses to be more customer-centric?
You will fit right in if you are: creative, responsible, intellectually curious and customer obsessed. Clear and concise interpersonal skills are a must, as our engineers often collaborate directly with our clients to crisply deliver experiences which lead to customer delight. You should be able to design features for our groundbreaking, cloud-based insights platform which span data ingestion, analysis, reporting, and resolution workflows. You will be an owner, as you help our customers understand what they need from our platform. You should have experience with a wide variety of activities including:
- Designing custom solutions
- Working with a team to implement them
- Ensuring quality before releasing to our customers
- Gathering feedback, and tuning your solution based on this feedback
- Releasing to production
- Supporting your customers post deployment
You will love delivering to your customers and look forward to blowing away their expectations.
A partial list of your responsibilities includes:
- Developing scalable, fast, robust, and simple web-based solutions to solve complex business problems
- Close collaboration with your team to collect and incorporate feedback into your feature design
- Obsessing over the performance of your new features and applying those insights across the organization to ensure that every customer gets the best experience possible
- Work with your team in order to meet customer work you're doing, understand the decisions that are being made and make your voice heard.
As a team we're building the next industry-leading cloud-based insights platform, helping every business to become more experience-centric. We will not only shape our product, but improve the direction of the companies that use our platform through our choices. Come help us change the world!
What differentiates us from other companies
- Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours.
- We take pride in our offices design aiming at cultivating creativity from our rooftop views to an open and collaborative work space.
- On top of standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office.
- We believe in sharing Qualtrics success which is part of the compensation for all employees.
About us Qualtrics is a single system of record for all experience data, also called X-data™, allowing organizations to manage the four core experiences of business—customer, product, employee and brand experiences—on one platform. Over 8,500 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics. To learn more, and for a free account, please visit www.qualtrics.com.