Senior Software Engineer - Actions Platform

Qualtrics, Seattle, Washington, United States

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The Challenge

Do you love scalability? How does working on a service which has grown by over 640% YoY and is on pace to run over a 1.5 billion workflows in 2021, sound? As a Senior Software Engineer on our newly formed xFlow Runtime team, you can achieve your passion for building scalable systems by growing and expanding the workflow platform for the Qualtrics xFlows, as an early joining member you will have a large opportunity to help shape team culture and processes.

xFlow is a workflow automation solution that allows customers to build powerful workflows to automate daily tasks or to trigger automatic action based on customer defined conditions. As a core pillar for Qualtrics growth, work on the team has high visibility and is very strategic. The work you do in this role has a major impact on real world problems, for example: xFlow is used extensively in helping government and private institutions with vaccine coordination and return to school/office health check ins.

You will need to be able to work across complex backend systems which chain together microservices built with Java, Javascript and TypeScript, leveraging Kafka and many AWS services. You will own backend deliverables that will focus on improving scalability, reliability, and fairness of the platform.

A Day in the Life

  • Identify performance and scalability limits with XFlow Runtime
  • Design system improvements to improve scalability.
  • Participate in Architecture Discussions to shape the future of xFlow Runtime
  • Develop and rollout features in a controlled manner to maintain service reliability.
  • Build tools to monitor system health to Ensure Service Uptime, Reliability and Robustness 
  • Execute targeted and system wide performance and scale tests to identify feature and system bottlenecks
  • Attend daily stand-up meetings, collaborate with peers, prioritize features, and work efficiently to deliver value to customers
  • Be an excellent teammate: review designs, code reviews, test plans and mentor the team to aid team members in developing new skills.

Expectations for Success

  • Bachelor’s degree in Computer Science or related field
  • 5-10 years working in backend engineering position 
  • Experience with continuous delivery, git, test automation and build/deploy systems
  • Experience building and running high performance scalable services
  • Experience with AWS Simple Workflow Service is bonus

About Qualtrics

About us Qualtrics is a single system of record for all experience data, also called X-data™, allowing organizations to manage the four core experiences of business—customer, product, employee and brand experiences—on one platform. Over 8,500 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics. To learn more, and for a free account, please visit www.qualtrics.com.


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