Business Solutions​ ​Architect​ ​

Qualtrics, Singapore, Singapore

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As​ ​a​ ​Business Solutions​ ​Architect​ ​you​ ​will​ ​combine​ ​your​ solution selling, ​business​ ​acumen​ ​and​ ​​deep​ ​technical, hands-on​ ​experience​ ​to​ ​help​ ​large​ ​enterprises​ ​leverage​ ​the​ ​power​ ​of​ ​the​ ​Qualtrics​ ​platform and​ ​transform​ ​their​ ​business.​ ​​​In​ ​this​ ​role,​ ​you​ ​will​ ​work​ ​with​ ​business​ ​and​ ​technical decision​ ​makers​ ​from​ ​our​ ​largest​ ​accounts,​ ​as​ ​well​ ​as​ ​Qualtrics’​ ​technology​ ​partners​ ​and account​ ​teams.

Business Solutions​ ​Architects​ ​​engage​ ​early​ ​in​ ​the​ sales ​lifecycle​ ​where​ ​the​ ​customer​ ​is​ ​just​ ​beginning to​ ​define​ ​the​ ​vision,​ ​imagine​ ​what​ ​is​ ​possible​ ​and​ ​determine​ ​if​ ​it’s​ ​feasible.​ ​​​​​The​ ​role requires​ ​an​ ​affinity​ ​for​ ​presales, solution​ ​selling,​ ​technology​ ​evangelism​ ​and​ ​customer​ ​engagement. The​ ​ability​ ​to​ ​win​ ​the​ ​hearts​ ​and​ ​minds​ ​of​ ​our​ ​customers​ ​while​ ​explaining​ ​abstract​ ​technical concepts​ ​as​ ​they​ ​relate​ ​to​ ​business​ ​value,​ ​is​ ​a​ ​must.


Expectations for Success

  • You​ ​will​ ​lead​ project​ discovery​ ​and​ design​ sessions​ ​as​ ​well​ ​as​ project​ scoping​ ​conversations in​ ​order​ ​to​ ​validate​ ​the​ ​customer​ ​solution​ ​and​ ​articulate​ ​the​ ​business​ ​impact​ ​of​ ​the​ ​solution.
  • You​ ​will​ ​accomplish​ ​this​ ​by​ ​designing​ ​technical​ ​solutions​ ​that​ ​meet​ ​customer’s​ ​business objectives.​ ​This​ ​role​ ​requires​ ​a​ ​high​ ​degree​ ​of​ ​cross-functional​ ​collaboration​ ​with​ ​Sales, Delivery,​ ​and​ ​customers.
  • The​ ​position​ ​will​ ​provide​ ​technical​ ​expertise​ ​for​ ​scoping​ ​and​ ​defining​ ​solutions​ ​for​ ​customers with​ ​needs​ ​beyond​ ​the​ ​typical​ ​platform​ ​capabilities.​ ​It​ ​will​ ​also​ ​be​ ​an​ ​opportunity​ ​to influence​ ​the​ ​product​ ​roadmap​ ​by​ ​contributing​ ​to​ ​solutions​ ​utilized​ ​across​ ​multiple​ ​customer projects.​ ​This​ ​position​ ​will​ ​report​ ​directly​ ​to​ ​the​ ​Head of Business Solutions, APJ


 Primary Responsibilities: 

  • ​​​​Design​ ​and​ ​document​ ​custom​ ​solutions​ ​for​ ​individual​ ​customer’s​ ​needs​ ​by​ ​adapting​ ​the platform​ ​capabilities​ ​to​ ​the​ ​needs​ ​of​ ​Qualtrics’​ ​enterprise-level​ ​customers.
  • Work​ ​collaboratively​ ​with​ ​Sales,​ ​Delivery, Engineering,​ ​and​ ​other​ ​teams​ ​to​ ​ensure​ ​compelling solutions​ ​are​ ​created​ ​by​ ​presenting​ ​to​ ​customer​ ​executive​ ​and​ ​IT​ ​teams.
  • Assist​ ​in​ ​driving​ ​sales​ ​pipeline​ ​while​ ​ensuring​ ​achievement​ ​of​ ​Professional​ ​Services​ ​billing targets.
  • Establish​ ​strong​ ​relationships​ ​with​ ​the​ ​customer’s​ ​key​ ​technical​ ​and​ ​business​ ​decision makers.
  • Understand​ ​the​ ​customer’s​ ​business​ ​requirements​ ​in​ ​order​ ​to​ ​articulate​ ​the​ ​solution’s business​ ​value.
  • Assist​ ​with​ ​driving​ ​operational​ ​efficiencies​ ​across​ ​the​ ​Professional​ ​Services​ ​team.
    Keep​​ ​up​ ​to​ ​date​ ​with​ ​market​ ​trends​ ​in​ ​target​ ​industry,​ ​competitive​ ​insights​ ​and​ ​industry regulatory/compliance​ ​requirements.
  • Be​ ​a​ ​self-starter​ ​who​ ​takes​ ​ownership​ ​of​ ​opportunities,​ ​works​ ​independently,​ ​manages multiple​ ​simultaneous​ ​projects,​ ​and​ ​deals​ ​well​ ​with​ ​ambiguity​ ​and​ ​last-minute​ ​changes.
  • Have​ ​the​ ​ability​ ​and​ ​passion​ ​necessary​ ​to​ ​maintain​ ​technical​ ​excellence​ ​with​ ​emerging technologies,​ ​including​ ​competitive​ ​technologies,​ ​while​ ​continuing​ ​to​ ​manage​ ​customer opportunities.


Successful candidates will possess most of the following qualifications:

  • 5+ years operating in a pre-sales environment, shaping and scoping large and complex technology solutions.
  • ​Technical​ ​BS​ ​degree,​ ​Computer​ ​Science​ ​or​ ​Math​ ​background
  • ​Solution​ ​design​ ​experience​ ​or​ ​experience​ ​implementing​ ​custom​ ​solutions​ ​for​ ​enterprise customers
  • Deep​ ​understanding​ ​of​ ​cloud​ ​computing​ ​technologies,​ ​business​ ​drivers,​ ​and​ ​emerging computing​ ​trends​ ​and​ ​their​ ​impact​ ​on​ ​target​ ​industry​ ​organizations.
  • Prior​ ​work​ ​experience​ ​in​ ​a​ ​Consulting/Architecture​ ​position​ ​within​ ​a​ ​software​ ​and/or services​ ​company​ ​that​ ​includes​ ​excellent​ ​written​ ​and​ ​verbal​ ​communication​ ​skills.
  • Experience​ ​in​ ​several​ ​of​ ​the​ ​following​ ​areas:​ ​Software​ ​design​ ​or​ ​development, Application​ ​Design,​ ​Systems​ ​Operations​ ​/​ ​Management,​ ​Database​ ​architecture,​ ​IP Networking,​ ​Storage,​ ​and​ ​IT​ ​Security.


What Differentiates Us From Other Companies

  • Work-life integration is critical to us - we have frequent office events, team outings, and happy hours
  • We take pride in our office's design aiming at fostering creativity from exceptional views to an open and collaborative workspace
  • Competitive salary and comprehensive private health insurance
  • On top of the standard benefits package, we provide snacks, drinks, and free lunches in our office
  • Qualtrics Experience Program - $2800 for an experience of your choosing (eligible after a year).
  • Possible tuition reimbursement for job-related continuing education


Qualtrics is an equal opportunity employer.We believe in sharing Qualtrics success which is part of the compensation for all employees!

Qualtrics provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

About Qualtrics

About us Qualtrics is a single system of record for all experience data, also called X-data™, allowing organizations to manage the four core experiences of business—customer, product, employee and brand experiences—on one platform. Over 8,500 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics. To learn more, and for a free account, please visit www.qualtrics.com.


Want to learn more about Qualtrics? Visit Qualtrics's website.