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Systems Engineer II - XM Discover

Qualtrics, Reston, Virginia, United States

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We are looking for people who are currently experienced in mixed (linux and windows) system administration and networking for multi-region data center operations.

What you’ll do:

  • Provisioning, configuring, and deploying servers and networks in our data centers around the world
  • Managing and troubleshooting our worldwide systems footprint, including networks, VMs, and bare metal machines
  • Establishing and implementing best practices for systems management, patching, and upgrades
  • Collaborating with colleagues both locally and abroad to ensure uptime and reliability
  • Working with our development teams to ensure that deployments are smooth, efficient, and high quality every time
  • Rolling out and using new management frameworks to improve our operations processes and capabilities

 

We use a variety of configuration, deployment, and version control tools to make systems engineering tasks easier. The most well-known of these include Chef and Ansible for configuration management, Jenkins for deployment, Vault for secrets management, and a combination of Prometheus, Server Density, and Zabbix for monitoring. We also use a number of other tools and are open to adding to the list as needed.

About you:

Here are a few items that are the minimum standard for this role:

  • Bachelor’s degree or equivalent from a reputable school in Computer Science, Engineering, Information Technology, Mathematics, or other technical field
  • Multiple years of linux systems administration experience. Windows experience a plus too.
  • Well-versed in running large scale environments
  • Like to collaborate with others
  • Curious by nature, love to educate and be educated, enthusiastic about the possibilities

Nice-to-haves:

We are happy to educate and mentor you in the following areas if you don’t already have exposure:

  • Experience working with a cloud provider such as Amazon Web Services (AWS), Google Cloud (GCP) or IBM Cloud (IBM) is highly desirable.
  • Container management and monitoring
  • Windows system administration
  • CICD deployment pipelines, Automation experience and proficiency in shell scripting.
  • Git
  • Distributed databases (Elastic and Mongo)
  • Scrum and Kanban
  • PCI, ISO, HiTrust, SOC, and other security certifications

 

About Qualtrics

About us Qualtrics is a single system of record for all experience data, also called X-data™, allowing organizations to manage the four core experiences of business—customer, product, employee and brand experiences—on one platform. Over 8,500 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics. To learn more, and for a free account, please visit www.qualtrics.com.

Qualtrics

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