Salesforce Business Analyst

Quantcast, San Francisco

Quantcast helps create a more personalized digital world.

Duration: Full-Time

Quantcast is seeking a driven Salesforce Business Analyst to join a high-impact Sales Finance and & Operations Team. This role will work as a member of a highly cross functional team, bridging together our Enterprise Applications group along with Quantcast’s Commercial teams with intelligence by understanding the needs of the business and users and translating those needs for our Enterprise Applications team. This person will be actively engaged with sales teams to help insure data hygiene, build customized reporting and insights, as well as engage in user interviews and testing to ensure our systems are elegant and intuitive. The ideal candidate has an understanding of system configuration, maintenance, improvements, data integrity, deployments, end user support, and governance.

As a key member of the Sales Finance and Operations Team, you will be essential in providing a system of data-driven intelligence for our Executive and Commercial teams.

Responsibilities:

Develop relationships with Sales leadership to provide Salesforce reporting and be the front line for fielding account and systems questions from the Commercial teams
Regularly audit data to uncover data integrity issues and/or opportunities for process improvement
Help Sales Operations scale via automation and other improvements
Engage with Stakeholders to ensure long term health of our Salesforce Platform
Keeps up to date with Salesforce releases, features, and best practices
Achieve deep understanding of Quantcast company objectives, business model and sales processes. Collaborate with Sales Operations and Enterprise Applications to translate them into SFDC workflows and reports

Requirements:

3 + years of experience with Salesforce (Salesforce super user of understanding record types, profiles, validation rules, workflow rules, field types) -- with the most recent 2 years as a Business Analyst with focus on the sales and marketing functions
Experienced in Salesforce reporting and dashboarding management
Familiar with standard business processes of the Sales and Sales Operations functions
Experience with data management, transformation, cleansing, and de-duplication
Excellent analytical, presentation, project management, communication, and organizational skills, and the ability to manage multiple simultaneous projects and deadlines
Outstanding interpersonal and influence skills. Experience driving cross-functional projects end-to-end.
Ability to negotiate priorities across organizations at all levels. Ability to lead training for various workflows and features in Salesforce to the end-user
Knowledge of database scripting language (SQL), Apex Data Loader, and Tableau
Knowledge of or ability to learn diagramming workflow in Lucidchart
Experience working in a fast-paced agile environment

Quantcast is an audience intelligence and measurement company headquartered in San Francisco. Combining machine learning, a privacy-by-design approach, and live data drawn from more than 100 million online destinations, Quantcast provides software, information and advertising services for marketers, publishers and advertising agencies worldwide. Founded in 2006, Quantcast has employees in 20 offices across 10 countries.

We are committed to building an inclusive and diverse environment where everyone can be their authentic self. We work to ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Quantcast

ABOUT US Our intelligence platforms combine big data and machine learning to solve crucial marketing challenges. We help publishers understand audiences and create compelling digital experiences. Our predictive advertising capabilities give marketers insight into online behaviors so they can reach valuable, relevant customers. And we help consumers receive personalized stories and messages across devices.