Sales Operations Manager

rag & bone, NY - Headquarters

Effortless urban style, with expert craftsmanship


rag & bone is looking for a Sales Operations Manager to oversee the sales operations function to ensure the integrity of all orders. In this newly created role, he/she will manage a team of 2 specialists from time of entry through ship date to maximize sales by collaborating with Wholesale, Retail, Production, Merchandising, Logistics and Finance. In addition to the the day-to-day, the Sales Operations Manger will support needs for special projects and ad hoc reporting. This position will report to the Director of Commercial Operations and supports the global commercial organization.


  • Manage order entry processes for retail and wholesale through partnership with sales, production, finance and logistics teams and reviewing EDI’s to ensure accuracy
  • Monitor sales and action upon inventory positions and allocations and tranfers to fulfill orders
  • Manage cancellations for both house cancellations customer cancellations
  • Manage customer profiles for all accounts to ensure accuracy for terms
  • Manage open orders and shipping status reporting
  • Track and analyze all RTV’s
  • Roll orders against projections to see where we need to chase or reduce ensure all orders are cleaned up prior to warehouse allocations


  • Bachelor’s degree
  • 2-5 years of wholesale customer service or sales operations experience
  • Self-starter
  • Ability to manage competing priorities
  • Strong attention to detail
  • Advanced Excel skills required
  • Strong organizational skills and excellent communication skills with ability to influence, present and defend a business argument both one-on- one and in a group setting
  • Experience with EDI’s preferred

About rag & bone

Interested in joining one of the most dynamic fashion brands in the world?

From its origins in New York in 2002, rag & bone instantaneously distinguished itself by combining British heritage with directional, modern design. Today, the brand has become synonymous with innately wearable clothing that innovatively melds classic tailoring with an edgy yet understated New York aesthetic.

Want to learn more about rag & bone? Visit https://www.rag-bone.com/