Principal Product Manager, Payments

Remitly, Seattle, WA

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Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally with Remitly and our newly launched Passbook app to provide immigrants access to banking. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,200 employees across 8 offices who are growing their careers while having a positive impact on people globally.

About the Role:

We are looking for an outstanding candidate for the Principal Product Manager role within the North America (NA) Payments team at Remitly. The NA Payments team is focused on enabling new payment options and improving the existing payments experience for our customers sending from the United States and Canada to our over 150 receive countries.

As a Principal Product Manager on the NA Payments team, you will help shape the future vision for the payments product, reporting to the Director of NA Payments. You will build an understanding for the customer pain points, build a roadmap to address those opportunities and lead the team to implement the roadmap. This position is key in driving product-led growth at Remitly and ensuring we continue on our path being the most trusted remittance platform in the world.

As a Principal Product Manager on the NA Payments team, you will do this by partnering with engineers, designers, marketers, finance, legal, business development and other product managers to create product experiences that deliver exponential value to our customers, both locally and globally.

You Will:

  • Define Remitly's NA payments product roadmap and build a prioritization framework that captures relevant tradeoffs for the team while creating organizational alignment
  • Evaluate and recommend enhancements to improve the payments experience for Remitly's customers, backed by a solid business case, customer insights, competitor analysis and quantitative research
  • Lead the delivery of an outstanding payments experience through development of detailed requirements, implementation plans and execution
  • Be a customer advocate and identify those areas that require deeper customer insights and lead research to learn more about Remitly's customers and their needs
  • Work with designers to define interaction, design and UI requirements and priorities
  • Set up and analyze A/B tests and provide comprehensive test readouts with well thought through recommendations
  • Understand the payment platform end to end, the APIs in our systems and the dependencies, and use this knowledge to create and improve our payment systems
  • Engage with stakeholders to understand customer and business needs to inform priorities, sequencing and roadmap
  • Stay informed about state-of-the-art products and experiences in payments and FinTech and share insights throughout the business

You Have:

  • 8+ years of relevant experience in product management with at least 5 years experience in the payments space
  • Experience motivating cross-functional teams; ideally across software engineering, UI design, and analytics, with an understanding of how things work within those domains
  • Experience with large-scale web, e-commerce applications/mobile applications
  • Data is the source of your decision-making and you will have extensive experience working with customer data to develop better customer experiences
  • Experience setting and implementing product strategy, road-mapping, and prioritization
  • Experience working with engineers to make tough technical tradeoffs and you can sweat the details to understand the impacts of these tradeoffs and find a careful balance between short-term outcomes and long-term effects

Our Benefits:

  • Unlimited paid time off
  • Health, dental, and vision benefits + 401k plan with company matching
  • Company contributions to your HSA or FSA plan, if you choose one
  • Employee Stock Purchase Plan (ESPP) available for eligible employees
  • Continuing education and corridor travel benefits

Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

About Remitly

Remitly is the largest independent digital remittance company headquartered in the United States, transferring over $2 billion in annualized volume from its customers in the United States, United Kingdom, and Canada to loved ones throughout the world. The company’s proprietary global transfer network includes its easy-to-use mobile app, which makes the process of sending money faster, easier, more transparent and less costly by eliminating the forms, codes, agents, extra time and fees typical of the traditional, century-old money transfer process. Remitly is backed by industry-leading investors, including World Bank’s International Finance Corporation (IFC), Silicon Valley Bank, Stripes Group, DFJ, DN Capital, QED Investors, Trilogy Equity Partners, Bezos Expeditions, Founders’ Co-Op, and TomorrowVentures. The company is headquartered in Seattle, with additional offices in London, the Philippines, and Nicaragua. Remitly Fast Facts: Established in 2011, Remitly got its start in the United States helping people send money to the Philippines 300 employees worldwide in 4 locations: Seattle, London, Manila, and Nicaragua Allows people to send money from 3 countries: United States, United Kingdom, and Canada Helps people receive money in 10 countries: Philippines, India, Mexico, Colombia, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua, and Peru Remitly customers send over $2 billion in annual remittance volume around the globe Global network of over 40,000 bank and cash payout partners Raised $100 million total in financing from Stripes Group, Vulcan Capital, World Bank’s International Finance Corporation (IFC), DFJ, DN Capital, Bezos Expeditions and Trilogy Equity Partners

Want to learn more about Remitly? Visit Remitly's website.