Renewal Account Manager I

Renaissance, Montgomery Alabama, US

Accelerating learning for all

Duration: Full-Time

The Renewal Account Manager's goals are to manage and renew existing customers with Renaissance Learning products and services. Responsible for encouraging customer relationships as part of teamed sales groups and in partnership with additional Sales staff, while achieving renewal goals for assessment and instructional tools!

Time Allocation

  • 60% - Direct Sales: Customer facing activities, conferences, and sales calls.
  • 40% - Indirect Sales: Strategy / gap planning, mentoring, team development, business management and administrative duties.

Sales Functions and Responsibilities:

  • Accountability for achieving annual renewal rates for assigned customers, and professional development sales targets, by territory.
  • Represent Renaissance to customers by delivering proposals and quotes, as well as handling and resolving any customer concerns or issues related to renewing sales opportunities.

Team and Data Functions and Responsibilities:

  • Use the sales process to close opportunities and subscriptions; while utilizing the Renaissance designated systems to keep customer accounts, contacts, leads, and other customer data in CRM.
  • Support a region, cohesively work with partners in designated territories, communicate effectively, work towards results as a unit, clearly define actions and steps for each participant on the team. Work well with other sales teams and internal partners to work towards greater efficiencies and sales results.
  • Coordinate with partners and build strong working relationships with internal and pre-sales support
  • Use market expertise to build strong sales strategies, drive efficiencies, and achieve sales success and performance achievement.
  • Incorporate EDGE UP methodology in opportunity management and vetting
  • Conform with all safety rules and use safety equipment as appropriate to the role

Market Functions and Responsibilities:

  • Develop and cultivate key customers and relationships through timely virtual meetings
  • Have an understanding of customer buying cycles, market trends by state and local designations, and incorporate those findings into your approach to the educational customer.

Are You:

  • Passionate about the idea of beginning or continuing your Sales career in education
  • Organized, understand time management, and are driven to ensure work is completed and target goals are met
  • Are proactive in communicating via phone and video chat - can think on your feet and adaptive to new technology
  • Are extraordinarily upbeat and love engaging with potential customers

Education and Experience

Bachelor's degree from a four-year college or university OR equivalent combination of education and experience.

Travel Time:

  • No sales travel

All your information will be kept confidential according to EEO guidelines.

Salary Range: $70,000 - $75,000

  • Total target compensation broken down by base, commission and bonus; but all inclusive for the range above.
  • This range is based on national market data and may vary by location.


  • World Class Benefits: Medical, Prescription, Dental, Vision, Telehealth
  • Health Savings and Flexible Spending Accounts
  • 401(k) and Roth 401(k) with company match
  • Paid Vacation and Sick Time Off
  • 13 Paid Holidays
  • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
  • Tuition Reimbursement
  • Life & Disability Insurance
  • Well-being and Employee Assistance Programs

Renaissance is committed to maintaining a safe and healthful environment for our employees and customers.  To uphold this commitment, Renaissance requires all employees to receive a full COVID-19 vaccination as a condition of employment, unless an individual has been granted an exemption as an accommodation due to a disability or for religious reasons.

Frequently cited statistics show that some women, minorities, individuals with disabilities, and protected veterans, may only apply to roles if they meet 100% of the qualifications.  At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need into the future. We hope you're open to learning new skills to grow with us. Make our team, your team!

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

At Renaissance our mission is: “To accelerate learning for all children and adults of all ability levels and ethnic and social backgrounds, worldwide.” Inherent in that guiding principle is dedication to serving all identities by recognizing the importance of Diversity, Equity, and Inclusion (DEI) in our organization, our work and our products. Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.


About Renaissance

We create assessment and practice solutions that put learning analytics to work for educators, saving hours of prep time while making truly personalized learning possible. Schools nationwide use our solutions to analyze students’ abilities and guide high-quality instruction. We help teachers teach better, students learn better, and school administrators lead better—all to improve academic outcomes.

Want to learn more about Renaissance? Visit Renaissance's website.