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Operations Product Manager - Hardware

Samsara, Bay Area, Atlanta, or Remote - US/Canada

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Who We Are

Samsara is the pioneer of the Connected Operations Cloud, which allows businesses and organizations that depend on physical operations to harness IoT (Internet of Things) data to develop actionable business insights and improve their operations. Samsara operates in North America and Europe and serves more than 20,000 customers across a wide range of industries including transportation, wholesale and retail trade, construction, field services, logistics, utilities and energy, government, healthcare and education, manufacturing and food and beverage. Learn more about Samsara's mission to increase the efficiency, safety, and sustainability of the operations that power the global economy at www.samsara.com.

About the role:

Samsara is hiring an Operations Product Manager to establish an operational excellence framework across multiple stakeholder groups. The OPM will drive strategic programs that require a deep understanding of business interdependencies and the available levers to achieve Samsara’s business objectives. As an experienced member on the team, you will own operational financial reports, build relationships, and deliver to business OKRs. This is a highly visible role that offers an opportunity to make business-critical decisions with both top and bottom line impact.  

In this role, you will: 

  • Work collaboratively with Engineering, Product, Sales, Finance, and Accounting to gather and influence cross-functional inputs to supply chain operations
  • Provide insights to Demand and Supply Planners as product transition SME on the supply chain team by gathering inputs and matching go-to-market plans with anticipated inbound supply
  • Own the hardware cashflow forecast and provide insights into drivers of changes between revisions
  • Develop robust models and deliver cost projections of excess & obsolete, RMA, and warranty exchange costs based on product lifecycle and overall health
  • Utilize deep knowledge of products and supply chain to provide cost optimization recommendations with respect to inventory and materials liability
  • Communicate to leadership regarding financial metrics, changes in business trends, and risks & opportunities to the operating plan and company financial targets
  • Build a project and program management foundation by establishing tools, processes, and communication standards within the supply chain organization
  • Perform market research and in-depth analyses to establish best practices for operational excellence
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices     

Minimum requirements for the role:

  • Bachelor’s degree in Supply Chain, Engineering, Finance, or Economics
  • 8+ years (or 6+ with Masters) of combined experience in consulting, business planning, operations management, or program management
  • Strong communication skills, including the ability to influence and lead complex projects with a wide variety of stakeholders
  • Comfort working with ambiguity, with experience implementing program management best practices
  • Attention to detail while never losing sight of the big picture
  • A proactive, positive approach to problem solving
  • Excellent analytical skills with the ability to clearly lay out assumptions, risks, and opportunities
  • Track record of delivering results that demonstratively improve operations performance

An ideal candidate also has:

  • MBA 
  • Experience with B2B hardware
  • Strong understanding of ERP systems, Salesforce, Tableau, and Planning Systems (e.g. Adaptive) 

#LI-Remote

At Samsara, we welcome all. All sizes, colors, cultures, sexes, beliefs, religions, ages, people. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

US Only: Please note that Samsara’s COVID-19 vaccination policy requires all team members who will be meeting in person for business or working from one of our offices to be fully vaccinated against COVID-19. People who cannot be vaccinated for qualifying medical conditions, sincerely held religious beliefs, and other legally protected categories, may request an accommodation. 

Benefits

Working at Samsara has its perks: for all global full-time employees, we provide private medical and dental insurance, growth and development opportunities, regular virtual team and company events, and other location-based perks. Review all of Samsara's current benefit offerings at rewards.samsara.com.

Flexible Work

At Samsara, we have adopted a flexible way of working, enabling teams and individuals to do their best work. We value in person collaboration and know a change of scenery and quiet space to work is welcomed from time to time. Our offices remain open for those who prefer to collaborate or work in-office. We also offer a co-working support program for employees who are not located near a Samsara office. For more information about our Flexible Work model, please see our blog post here.

About Samsara

About Breakthroughs in semiconductors are making sensors smaller and radically cheaper, and wireless Internet connectivity is becoming ubiquitous. Yet traditional enterprise-scale sensor systems still require complex infrastructure, from hard-wired networks to servers, middleware, and custom code. As a result, sensor projects can take months — if not years — to bring online. Samsara disrupts the traditional sensor model with an integrated, software-centric solution. Our products combine plug-and-play sensors, wireless connectivity, and rich cloud-hosted software, all tightly-integrated for simple deployment. Samsara was founded in early 2015 by Sanjit Biswas and John Bicket. Sanjit and John previously co-founded Meraki, the cloud networking leader. Meraki was acquired by Cisco for $1.2 billion in 2012, and under Sanjit and John's continued leadership became one of Cisco’s fastest growing businesses. Samsara’s team includes veteran executives and technical leaders from companies including Google, Apple, and Meraki, who bring experience in big data, cloud software, and hardware design. In Sanskrit, "Samsara" is the eternal cycle of life and rebirth.

Samsara

Want to learn more about Samsara? Visit Samsara's website.