Uncubed
   

Order Management Specialist

Samsara, Remote - UK

See jobs at Samsara


Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which allows businesses that depend on physical operations to harness IoT (Internet of Things) data to develop actionable business insights and improve their operations. Founded in San Francisco in 2015, we now employ more than 1,800 people globally and have over 1.5 million active devices. Samsara also went public in December 2021 and we’re just getting started. 

Recent awards we’ve won include: 

  • #2 in the Financial Times’ Fastest Growing Companies in Americas list 2021
  • Named as a Best Place to Work in Built In 2022 
  • #19 in the Forbes Cloud 100 2021  
  • IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners 
  • Forbes Advisor named us the Best Solution for Large Companies - Fleet management software for 2022!

We're driving change in industries that are yet to fully embrace digital transformation. Physical operations make up a massive slice of the global economy but haven’t benefited from innovation and actionable information in the way that other sectors have. The potential for scale and impact is huge.

About the role:

The Order Management Specialist is responsible for reviewing the accuracy of sales contracts, confirming that contracts meet company policy and ensuring a clean hand-off to our order-to-cash team.

This position requires a candidate who is detail oriented and has the ability to work cross-functionally with various internal stakeholders such as Sales, Accounts Receivable, and Sales Operations. Candidates must have the ability to juggle multiple tasks and priorities, thrive in a highly driven environment, enjoy learning new skills, procedures, and systems, and have an overall desire to contribute to company growth.

In this role, you will: 

  • Review orders prior to shipping to ensure all products, amounts, and language is correct and matches the information in our systems. 
  • Drive a feedback loop with the Sales team on common contract issues found and provide solutions
  • Identify and support implementation of improvements to our systems and tools to streamline the order review process
  • Develop and help maintain policy and procedure documentation 
  • Support build out of key reports and dashboards in Salesforce
  • Collaborate across organizations to work toward common goals and solve problems
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

  • A bachelor's degree in Business Administration, Finance, Accounting, Economics, or related business field of study
  • 2 - 5 years prior experience with contract review, order management and/or other finance functions
  • Strong interpersonal communication skills are necessary as the candidate will interact with multiple teams
  • Keen attention to detail and analytical skills
  • Be able to thrive and adapt in a highly distributed business structure across multiple geographies and time zones
  • Affinity for validating orders and mitigating risk through execution of company standards. 
  • Success with driving operational scalability through automation, standardizing and simplifying of business processes 
  • Ability to work in a fast paced, deadline driven environment while ensuring quality and accuracy.
  • Motivated problem-solver with the ability to sort through issues to create and recommend improvements/solutions. 
  • Solid organizational, planning and time management skills
  • Proficiency in CRM (Salesforce)

An ideal candidate also has:

  • Fluency in German, French or Italian
  • Prior experience and ability to assist and/or lead IT enhancements
  • Prior experience with Salesforce and/or Netsuite experience and/or integration between Salesforce and Google Sheets

#LI-Remote

At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

US Only: Please note that Samsara’s COVID-19 vaccination policy requires all team members who will be meeting in person for business or working from one of our offices to be fully vaccinated against COVID-19 or submit regular testing. People who cannot be vaccinated for qualifying medical conditions, sincerely held religious beliefs, and other legally protected categories, may request an accommodation.

Benefits

Our target total compensation market position is in the top 25% of all software and hardware companies. Our full time employees receive an above market-rate salary, an outstanding equity offering, employee-led remote and flexible working, health benefits, personal development, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.  

Flexible Working 

At Samsara, we have adopted a flexible way of working, enabling teams and individuals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company. 

About Samsara

About Breakthroughs in semiconductors are making sensors smaller and radically cheaper, and wireless Internet connectivity is becoming ubiquitous. Yet traditional enterprise-scale sensor systems still require complex infrastructure, from hard-wired networks to servers, middleware, and custom code. As a result, sensor projects can take months — if not years — to bring online. Samsara disrupts the traditional sensor model with an integrated, software-centric solution. Our products combine plug-and-play sensors, wireless connectivity, and rich cloud-hosted software, all tightly-integrated for simple deployment. Samsara was founded in early 2015 by Sanjit Biswas and John Bicket. Sanjit and John previously co-founded Meraki, the cloud networking leader. Meraki was acquired by Cisco for $1.2 billion in 2012, and under Sanjit and John's continued leadership became one of Cisco’s fastest growing businesses. Samsara’s team includes veteran executives and technical leaders from companies including Google, Apple, and Meraki, who bring experience in big data, cloud software, and hardware design. In Sanskrit, "Samsara" is the eternal cycle of life and rebirth.

Samsara

Want to learn more about Samsara? Visit Samsara's website.