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Research Analyst

Scoop, San Francisco, California

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About Scoop

Scoop brings co-workers and neighbors together to enjoy a smooth carpooling experience—unlocking new opportunities to create friendships, improve their well-being, and make the most of their valuable time.


About Scoop

Scoop brings co-workers and neighbors together to enjoy a smooth carpooling experience—unlocking new opportunities to create friendships, improve their well-being, and make the most of their valuable time.

At Scoop, we bring commuters together in carpools they’ll love by partnering with their employers across the country. While our team member responsibilities are diverse, we are united in our drive to impact quality of life in our communities, and equally driven to invest in each other’s growth.

Marketing @ Scoop

Scoop Marketing is divided into three main focus areas. On the Carpooler Marketing side we think about the carpoolers who use Scoop every day, sending relevant lifecycle and product communications. The Carpooler Marketing team works to drive key metrics like activation, retention, and schedules per week. On the Enterprise/B2B Marketing side, we help drive qualified leads for the sales team, grow adoption on corporate campuses, and showcase our partner stories to the world. Lastly, there’s the Brand and Communications team, a collection of folks who help tell Scoop’s story to the world.

Together, all three of these teams work to grow the Scoop ecosystem of carpoolers and partners, all while maintaining a brand rooted in helping people make the most of their commute. The Marketing Team merges a variety of backgrounds and perspectives to help thousands carpool every day.

In this role, you will:

  • Be the go-to source of qualitative and quantitative insights for data-informed, noteworthy, and complete insights about the commute.
  • Analyze and interpret customer business challenges using root cause analysis, hypothesis generation, survey design, benchmarking, and other qualitative and quantitative methods.
  • Communicate results and illustrate findings (verbally, written, and graphically) to internal and external audiences in ways that are compelling, easily understood, and motivate behavior change.
  • Support and/or manage research and insights deliverables, including but not limited to: articles, white papers, case studies, presentations, teleconferences and webinars, and guidebooks.

You should:

  • Have a Bachelor’s degree, or in lieu of a degree, eight years of foundational experience in a relevant working environment
  • Experience in advanced statistical techniques such as Multivariate Analysis, Regressions (SPSS, R, & Excel)
  • Demonstrated experience in give-and-take collaboration with cross-functional stakeholders
  • Relevant experience in research and analysis for practical and/or business application

You might:

  • Have an M.B.A. or  M.A/M.S in Social Psychology, Organizational Behavior, or similar field.
  • Have worked in management consulting (human capital and talent analytics a plus).

You also:

  • Have a passion for supporting cross-functional teammates to succeed.
  • Have outstanding communication skills, both written and verbal.
  • Have a passion for transportation and the commute.

Portfolio Requirement:

  • With your application, please send over two examples of insight/data-driven presentations you have worked on in the past. Applications without these examples will not be reviewed.
Life @ Scoop

Founded in 2015 and based in downtown SF, our team mixes technology and elbow grease every day, with one statistic in our crosshairs: 80% of Americans drive alone to work. At Scoop, we envision a world where commuters feel empowered - starting with a choice to make their commute a meaningful part of their day. We embody that same spirit within our own culture, empowering every team member to make this the most meaningful experience of their career.

Walk into Scoop and you’ll find a furry, tail-wagging welcoming committee. In many ways these fluffy faces exemplify the energy that flows through our office. They are a reminder that while we’re focused and driven, we shouldn’t take ourselves too seriously. They also help bridge the gap between our homes and our workplace, just like a Scoop carpool.

The atmosphere overall is dynamic and unique. It’s influenced by our backgrounds at successful startups, big tech companies, and premier consulting firms - blended and crafted into what feels natural and right for this company. It plays out in our balance of scrappy and strategic, frameworks and fast thinking.

At Scoop, we’re all united by our desire to change the way people get to work - and committed to enjoying the journey together along the way.

Life @ Scoop

Founded in 2015 and based in downtown SF, our team mixes technology and elbow grease every day, with one statistic in our crosshairs: 80% of Americans drive alone to work. At Scoop, we envision a world where commuters feel empowered — starting with a choice to make their commute a meaningful part of their day. We embody that same spirit within our own culture, empowering every team member to make this the most meaningful experience of their career.

Walk into Scoop and you’ll find a furry, tail-wagging welcoming committee. In many ways these fluffy faces exemplify the energy that flows through our office. They are a reminder that while we’re focused and driven, we shouldn’t take ourselves too seriously. They also help bridge the gap between our homes and our workplace, just like a Scoop carpool.

The atmosphere overall is dynamic and unique. It’s influenced by our backgrounds at successful startups, big tech companies, and premier consulting firms — blended and crafted into what feels natural and right for this company. It plays out in our balance of scrappy and strategic, frameworks and fast thinking.

At Scoop, we’re all united by our desire to change the way people get to work — and committed to enjoying the journey together along the way.

About Scoop

Scoop, the company that brings commuters together in carpools they love by partnering with their employers. Scoop unlocks new opportunities to make friendships, improve your well-being, and make the most of your valuable time. Founded by Rob and Jon Sadow in 2015, our team mixes technology and elbow grease every day, with one statistic in our crosshairs: 80% of Americans drive alone to work, wasting valuable minutes every morning. A big problem? Sure, but we know we can crack it through our talents, partnerships, and the Scoop Community that’s already exploding.

Scoop

Want to learn more about Scoop? Visit Scoop's website.