Head of Commercial, Legal

Segment, San Francisco, CA

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At Segment, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. Unfortunately, most product managers, analysts, and marketers spend too much time searching for the data they need, while engineers are stuck integrating the tools they want to use. Segment standardizes and streamlines data infrastructure with a single platform that collects, unifies, and sends data to hundreds of business tools with the flip of a switch. This empowers our customers to focus on building amazing products and create personalized experiences for their customers, while we take care of the complexities of processing their customer data reliably at scale. With an incredibly sticky product and minimal direct competition, we’re on track to be the driving force behind powering the entire customer data ecosystem, which brings us to you.
As Segment’s Head of Commercial, you will head up the transactional team for Segment’s small but growing Legal Team.  In this role, you’ll work across the business, with a particular focus on partnering with Go To Market functions to provide strategic, business-oriented legal guidance on a wide variety of issues. 

What you’ll do: 

  • Overall responsibility for Segment’s commercial legal matters
  • Train, mentor, and manage other members of the commercial team
  • Partner with Sales leadership to ensure efficient and effective legal support for commercial transactions of all shapes and sizes
  • Provide strategic advice on design, implementation and evolution of partnership programs and associated agreements
  • Evolve and manage education, information, and training programs for the sales organization on negotiation best practices and on relevant legal issues
  • Collaborate cross-functionally across organization to ensure agreements are consistent with internal policies and processes
  • Advise internal clients regarding legal issues, including identifying, managing, and communicating risks and opportunities in commercial transactions 
  • Structure, draft and negotiate a broad range of inbound supplier agreements, including software and SaaS, professional services and outsourcing, IT infrastructure, marketing and advertising technology, and various supplier agreements
  • Provide legal and strategic business advice as we evolve our programs, products and offerings

You’re a great fit if you…

  • You have 15+ years of experience practicing law in the technology space, including deep experience in building and scaling support for sales transactions and other Go To Market activities
  • You thrive in a dynamic, fast-moving environment in which your role is constantly evolving
  • You have impeccable legal and business judgment and can quickly risk-assess and prioritize
  • You have excellent presence and proven ability to influence
  • You are organized, detail-oriented, resourceful, and flexible
  • You have an ability to understand business needs and partner with internal clients and outside groups to find creative solutions to complex problems 
  • You have strong written/oral communication skills, and in particular, excel at communicating complex issues
  • You enjoy collaborating with no ego in a fast-paced, team-oriented environment
  • You are open to travel as and when required.
  • You have extensive in-house experience 
  • You have a JD, are admitted to the California Bar, and have an excellent academic record

Segment is an equal opportunity employer. We believe that everyone should receive equal consideration and treatment in all terms and conditions of employment regardless of sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, race, color, religion, creed, national origin, ancestry, age (over 40), physical disability, mental disability, medical condition, genetic information, marital status, domestic partner status, military or veteran status, height, weight, AIDS/HIV status, and any other protected category under federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About Segment

About us Segment is a fast-growing startup building a platform for collecting customer data. We provide a single API to track customer data across multiple devices and channels, and send it to third-party tools, internal systems, or a SQL database with the flip of a switch. Segment eliminates the need to write code to integrate new tools, which saves time and removes dependencies across teammates. By consolidating tracking to one API, Segment sends consistent, complete data to every tool and database where companies need to use it. Segment is small, so everyone has a huge impact. With just a handful of people, we’re already processing billions of API calls every month. We love open sourcing our code and writing down everything we’ve learned. If you want to make an impact, and are excited about how data can change organizations, we want you.

Want to learn more about Segment? Visit Segment's website.