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Sr. Product Manager, Mobile

ServiceTitan, Glendale, CA

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Senior Product Manager, Mobile

ServiceTitan is looking for a Senior Product Manager with a track record for driving new product features from concept to successful launch and market adoption. The Senior Product Manager will own the development of ServiceTitan’s industry leading Mobile application, utilizing best practices and leveraging the latest mobile technologies to drive our customer’s technician workforce . This role requires strong and proactive leadership and the ability to independently drive large product initiatives.

What you'll do:

  • Own the product vision for the Mobile platform
  • Engage closely with our customers to understand their current technician workflows and effectively translate those needs into product capabilities
  • Develop industry-leading capabilities to improve technician efficiency in the field, drive up their conversion rates, and increase their satisfaction with our product
  • Represent ServiceTitan as a domain and product expert in customer and prospect meetings and on our online community
  • Collaborate closely with the Product Design and Engineering teams to deliver an extraordinary product experience
  • Drive success and adoption of your product by working closely with product marketing managers in creating internal and external launch plans

What you'll need:

  • 3-5 years experience in a product management role
  • 4-year degree from a top university, MBA or related graduate degree strongly preferred
  • Prior experience with Android / iOS mobile applications in a relevant industry
  • Strong technical acumen and experience with Agile product development methodologies
  • Gathering and transforming business requirements and market needs into a successful product vision and roadmap
  • Strong organizational, written and oral communication skills
  • Proven ability to deliver on commitments and timelines
  • Ability to thrive in a dynamic environment and manage multiple competing priorities
  • Prior B2B SaaS experience is a plus

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

Los Angeles Business Journal Best Places to Work, 2018
Los Angeles Business Journal Top 100 Fastest Growing Private Company, 2018
Deloitte Fast 500, 2018
Inc 5000 - Best Workplaces, 2018
Inc. 5000 – America’s Fastest Growing Companies, 2018
Glassdoor/Battery Ventures Highest Rated Cloud Computing Companies, 2018
Mogul Top 1000 Companies Worldwide for Millennial Women 2018
Forbes - Next Billion-Dollar Startup List, 2017  

About ServiceTitan

Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and Quickbooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world’s most successful plumbing, HVAC, and electrical companies in the U.S. and Canada, including Mr. Rooter®, Mr. Electric®, and Aire Serv®, as well as best practice organizations NexStar Network™, QSC®, Service Nation Alliance® and Service Roundtable®. ServiceTitan is venture capital backed by Bessemer Venture Partners, Mucker Capital, I2BF Digital, and AMENALAV Group. At ServiceTitan you will have the opportunity to work at one of LA’s most successful software start-ups - a highly successful, profitable, VC-backed company that solves “real problems” for “real customers”. This is a unique opportunity to be a part of a start-up that is already proven, yet young enough to offer its employees significant growth and equity. We are looking for smart passionate people that are looking to make a difference every day and who want to have a real, immediate impact on our firm. Our workplace culture is driven by creativity, collaboration and questioning the status quo.

ServiceTitan

Want to learn more about ServiceTitan? Visit ServiceTitan's website.