Product Manager - Client & New Products

Shape Security, Santa Clara

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About Shape Security

We are security and web experts, pioneers, evangelists, and best-in-class researchers. We believe in the power of the Internet to be a positive force; our mission is to protect every website and mobile app from cyber criminals. Shape’s founders fought cybercrime at the Pentagon, Google, and other leading security companies. Shape provides industry-leading web and mobile security services designed to protect organizations against automated attacks that evade traditional security defenses. As we grow at exceptional speed, we are looking for highly-motivated and passionate individuals to join us.

Position Summary

At Shape, product managers are dedicated to crafting product strategy and roadmap for bringing great products to market, defining features that are useful, feasible, and usable. We have a bias for intellectual rigor, simplicity, a tolerance for ambiguity, and place a high value on teamwork. 
The Product Manager, Client & New Products will be part of a team that’s responsible for shipping new security focused products into the market that help address various emerging threats/attack vectors and you’ll have an opportunity to shape the product from ideation to release. This product role will help manage an upcoming line of Shape’s products for web security, which run on our customers’ websites and web apps to protect customer assets from various kinds of malicious attacks.


  • Manage the entire lifecycle of new products from ideation, to requirements, design, implementation, testing, delivery, support, and end of life
  • Stay abreast of ever-evolving web technologies and trends
  • Define problem statements and feature requirements with clarity and rigor. Understand the broad vision and obsess over the details
  • Gain a deep understanding of customer experience and internal user experience with Shape’s products and services.
  • Work closely with engineering and customer support teams to deliver new features with velocity
  • Make difficult priority and trade-off decisions to ensure successful feature launches
  • Evangelize features internally and externally to ensure users benefit from Shape's products.

Minimum required knowledge, skills, and abilities:

  • One or more years of experience as a product manager with experience in shipping software products, preferably in enterprise SaaS product lines
  • Minimum two years of experience working with a diverse set of stakeholders like: sales, engineering, legal, customer success, data science, marketing etc.
  • Able to switch between presenting product strategy and business value to executive partners and articulating technical concepts to technical audience
  • Minimum of a Bachelors in STEM required
  • Self-motivated and proactive, with demonstrated creative and critical thinking capabilities
  • Exceptional written and verbal communication skills.

Desired knowledge, skills, and abilities:

  • Knowledge of HTTP protocol, JavaScript engines, browsers, proxies, cookies
  • Experience with open source communities
  • Understanding of API designAbility to embrace ambiguity and execute independently

About Shape Security

The world’s leading financial, retail and travel companies and government agencies rely on Shape Security as their primary line of defense against fraud and attacks on their web and mobile applications. The Shape platform, covered by 45 patents, was designed to stop the most dangerous application attacks enabled by cybercriminal fraud tools, including credential stuffing (account takeover), product scraping, unauthorized aggregation, and other threats. Shape has prevented over $1 billion in fraud losses for its customers and protects more than 1.3 billion user accounts. Shape is headed by industry leaders from Google, Cisco, IBM, Raytheon, Palo Alto Networks, and the Pentagon.

Shape Security

Want to learn more about Shape Security? Visit Shape Security's website.