Social Media Manager / Content Creator
Shhhowercap, New York City
Work at Shhhowercap
RESPONSIBILITIES AND DUTIES
- Ideate and define strategic social content unified by a cohesive voice, but tailored to the unique aspects of each platform.
- Create a content calendar for all social that enhances the broader marketing plan
- Curate a beautiful instagram feed that really represents SHHHOWERCAP and what we stand for
- Copyright all social media captions, posts, DMs, etc.
- Live and breathe our brand voice and style guides, and continue to develop them through content, alongside our creative team
- Aggregate comments, questions, and concerns across all public channels
- Track, analyze and share KPI reports with team to optimize content performance and audience growth
- Track and monitor KPIs in real time to adjust or pivot strategies, tactics and content development as needed; synthesize analytics to inspire new ideas
- Monitor customer service inquiries via all social channels to provide immediate support and resolution where needed
- Work hand-in-hand with our customer service team to make sure they fully resolve issues, feedback and questions. Use this insight to deliver what our customers want.
- Create robust and engaging influencer strategies navigating both macro and micro trends
OUR IDEAL CANDIDATE
- Lives and breathes social – thrives off of creating content and communications that genuinely connect with audiences
- Inclusive, creative, courageous, discerning, curious, and devoted to the customer
- Doesn’t just follow trends, is inspired to create their own
- Several years of direct social media experience with proven track record preferably in fashion/editorial
- Strong writing and editorial skills with utmost attention to detail
- Comprehensive, nuanced understanding of all social platforms, including emerging creative sensibility and a keen eye for look and feel; editorial storytelling experiences a big plus
- Results-driven with the ability to analyze data and deduce implications for social and engagement strategies
- Highly motivated self-starter; capable of working independently, yet collaboratively, within a fast-paced environment
- Quick-thinking, creative, hands-on, stress-tolerant, problem-solver
- Has the desire to learn and grow – thirsty for feedback
- Start-up experience is a bonus!
- Adobe Creative Suite and/or Photo editing experience
- Google Sheets or Excel knowledge preferred
- Social media focused technologies and apps
We are SHHHOWERCAP.
We believe that you should never feel less than 100%. That beauty products should only help you feel beautiful. And you should never keep anything around (a person, place or product) that makes you feel anything less than your best self.
We reinvented the shower cap because it needed reinventing. SHHHOWERCAP has a turban inspired silhouette and fashion forward textile designs. Plus, it works better than anything on the market. Tried, tested, and patent pending.
Want to learn more about Shhhowercap? Visit Shhhowercap's website.
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