Social Media Manager / Content Creator

Shhhowercap, New York City

Work at Shhhowercap

ABOUT THIS OPPORTUNITY

Are you excited about incredible content and the reaction it gets from an audience? Do you know what works, what doesn’t, and why? Do you wake up and go to sleep scrolling through Instagram, TikTok and YouTube? Do you thrive off of creating engaging stories? Do you understand strategy for social and best practices on how to bring it to life? Do you know how to harness and amplify a brand message to create authentic experiences and interactions with our community? Then this is your dream job!

In this role, you'll be responsible for all things SHHHOWERCAP social media. You’ll set and achieve growth goals on all social media accounts for the Brand. You’ll manage and engage with our (quickly growing) followers while pursuing and creating connections with new ones. You’d have the incredible opportunity to translate our powerful brand message to all consumer touchpoints on social working directly with our marketing team and Founder. You’ll use your skills to build and grow our numbers around the unifying traits and interests of our customers -- while making them feel unique. This role is also responsible for curating and relationship building with our growing influencer network.

RESPONSIBILITIES AND DUTIES

Ideate and define strategic social content unified by a cohesive voice, but tailored to the unique aspects of each platform.
Create a content calendar for all social that enhances the broader marketing plan
Curate a beautiful instagram feed that really represents SHHHOWERCAP and what we stand for
Copyright all social media captions, posts, DMs, etc.
Live and breathe our brand voice and style guides, and continue to develop them through content, alongside our creative team
Aggregate comments, questions, and concerns across all public channels
Track, analyze and share KPI reports with team to optimize content performance and audience growth
Track and monitor KPIs in real time to adjust or pivot strategies, tactics and content development as needed; synthesize analytics to inspire new ideas
Monitor customer service inquiries via all social channels to provide immediate support and resolution where needed
Work hand-in-hand with our customer service team to make sure they fully resolve issues, feedback and questions. Use this insight to deliver what our customers want.
Create robust and engaging influencer strategies navigating both macro and micro trends

OUR IDEAL CANDIDATE

Lives and breathes social – thrives off of creating content and communications that genuinely connect with audiences
Inclusive, creative, courageous, discerning, curious, and devoted to the customer
Doesn’t just follow trends, is inspired to create their own
Several years of direct social media experience with proven track record preferably in fashion/editorial
Strong writing and editorial skills with utmost attention to detail
Comprehensive, nuanced understanding of all social platforms, including emerging creative sensibility and a keen eye for look and feel; editorial storytelling experiences a big plus
Results-driven with the ability to analyze data and deduce implications for social and engagement strategies
Highly motivated self-starter; capable of working independently, yet collaboratively, within a fast-paced environment
Quick-thinking, creative, hands-on, stress-tolerant, problem-solver
Has the desire to learn and grow – thirsty for feedback
Start-up experience is a bonus!

PREFERRED SKILLS

Adobe Creative Suite and/or Photo editing experience
Google Sheets or Excel knowledge preferred
Social media focused technologies and apps

If you're a passionate hustler who wants to join a fast-growing company and make your mark, we'd love to hear from you.

About Shhhowercap

We are SHHHOWERCAP.

We believe that you should never feel less than 100%. That beauty products should only help you feel beautiful. And you should never keep anything around (a person, place or product) that makes you feel anything less than your best self.

We reinvented the shower cap because it needed reinventing. SHHHOWERCAP has a turban inspired silhouette and fashion forward textile designs. Plus, it works better than anything on the market. Tried, tested, and patent pending.