Caching Platform - Senior Production Engineer

Shopify, Ottawa, Canada

Commerce platform for small and medium-sized businesses

At Shopify we run hundreds of applications that make commerce better for everyone. To support our development team moving quickly and building for the long term, our caching platform runs the caching infrastructure, maintains the libraries used to access such systems and advises our developers on proper use of the caching layers. Our objective is to create a simple to use system that can allow for rapid prototyping, while simultaneously being powerful and customizable enough to incubate new ideas from inception to production.

You will work with other Production Engineering teams to provide a core service that all developers and services at Shopify will use. This will be used to empower new features and ensure reliability across the entire company.

Required experience for the role:

  • Awesome programming skills. We usually work with Ruby and Go, but experience in any language works.
  • Ability to be resourceful and independently learn new languages, software, frameworks and APIs
  • Experience debugging and maintaining distributed systems
  • Problem solving and critical thinking skills
  • An understanding of what it’s like to build an app from ground-up, to bridge the gap between an app and the system that runs it
  • Familiarity with commercial PaaS systems, such as Heroku
  • Experience with scaling system architecture and knowledge of orchestration tools such as Mesos or Kubernetes
  • Experience with continuous delivery processes with an emphasis on automation

Relevant experience for the role:

  • Familiarity with memcached/mc-router and/or redis
  • Experience with Ruby and/or Rails
  • Experience with C/C++
  • Ability to debug at the Linux system level
  • Experience developing monitoring, tooling and alerting at scale, high availability systems
  • Professional knowledge of a major cloud provider (AWS, Azure, Google Cloud)
  • Experience with resiliency and capacity planning of large internet services

Projects you could work on:

  • Improving the efficiency of our caching layers
  • Rationalizing the usage of multiple libraries across different services
  • Building tooling for service owners to be able to run their services independently
The 🛠 ‘s you will use include: Redis, Memcached, Go, Kubernetes, Docker, GCP, AWS, GitHub, Ruby, Rails, MySQL, Nginx

There is an on-call component to this role. You will share an on-call rotation alongside your team.

If you’re interested in helping us shape the future of commerce at Shopify, click the “Apply For This Job” button to submit your application. Be sure to address your cover letter to Tyler in the additional info section and tell him why you think you'd be great for the role.

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

About Shopify

Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up and manage their stores across multiple sales channels, including web, mobile, social media such as Pinterest and Facebook, brick-and-mortar locations, and pop-up shops. The platform also provides a merchant with a powerful back-office and a single view of their business. 

Want to learn more about Shopify? Visit Shopify's website.