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Head of Growth Marketing

ShopRunner, NYC

ShopRunner is the best way to shop online for the stuff you love.


ABOUT US

We build tools for 100+ brands and retailers in the ecommerce space that help them offer free two-day shipping, same-day delivery, and product expansion into new marketplaces -- keeping them several steps ahead of the curve in a rapidly changing industry.

We are a purpose and culture driven organization that prides ourselves on connectivity, equality, diversity and inclusion. We are committed to our people as a service-oriented company as our people are at the heart of everything we do.

We are Headquartered in Chicago, with offices in New York, Conshohocken, PA (Philly area), and Krakow, Poland and we operate as a subsidiary of FedEx Services.

 

ABOUT THE ROLE

Come join the future of e-commerce! As a technology company that embodies the best elements of a startup with the resources to invest, ShopRunner is uniquely positioned for exponential growth.

We are looking for a sharp, quantitative and results-oriented Head of Growth Marketing to join the rocketship and drive this acceleration. As a leader on the Marketing team, you will drive consumer and retailer acquisition, using a marketing mix including, but not limited to, search, social, and display. You will be responsible for improving the efficiency of existing marketing channels as well as growing new channels to hit ambitious goals. This person will own the development, optimization and execution of performance-based marketing programs across the full lifecycle. 

Our ideal candidate strikes a balance between analytical and creative, and has a passion for data. They thrive in a fast-paced environment, can effectively lead agencies, and have a “roll up your sleeves attitude.”. 

 

WHAT YOU'LL DO

  • Partner with functional stakeholders like Brand, Product, Finance and Sales to develop strategic growth campaigns 
  • Methodically test, launch and scale each growth channel
  • Build deep understanding of marketing traffic sources and core KPIs
  • Drive revenue planning based on a solid understanding of ShopRunner’s traffic sources
  • Develop an understanding of the customer journey through the perspective of all marketing touch points
  • Partner with Analytics to build reporting and present insights
  • Comfortable crafting a narrative rooted in data

WHAT WE'RE LOOKING FOR

  • 7-10 years of experience in performance marketing or revenue management/planning roles; preferably at a consumer or tech growth company
  • Deep understanding of the Organic, Paid and Earned Media channels used for customer acquisition and retention including: Email, SEO, SEM, Display, Video, Social, Web, App, Content Marketing
  • Demonstrated success in building and optimizing lead and/or new customer acquisition campaigns in SEO, SEM, social, etc. against performance targets
  • Comfortable establishing channel goals and measuring success of marketing campaigns based on objectives (i.e., lead volume, ROI)
  • Outstanding oral, written communication skills
  • Endless curiosity about growth marketing and customer behavior
  • Self-motivated, results driven and passionate about their craft 

Values-Driven Culture: 

  • You are adaptable and thrive in ever evolving environments 
  • You have a strong sense of ownership and take initiative while empowering others to do the same
  • You appreciate transparency and promote trust and empowerment through open access of information
  • You are highly collaborative and excel in cross-functional workstreams

We want you to bring your whole human self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

 

 

About ShopRunner

Our unique membership experience makes it easy for members to get everything from designer jeans to digital cameras. Members enjoy benefits like unlimited free 2-day shipping, free return shipping, member-only deals and much more. ShopRunner connects top retailers and brands to the best online shoppers. ShopRunner's exclusive member benefits and highly targeted, data-driven marketing help retail partners acquire high value customers while increasing existing customers' purchase frequency and spend. Led by CEO Sam Yagan, ShopRunner's team of e-commerce experts are backed by Kynetic, Alibaba Group and American Express. ShopRunner has offices in San Mateo and Philadelphia.

ShopRunner

Want to learn more about ShopRunner? Visit ShopRunner's website.