Account Manager, Inside Accounts - North America
SimilarWeb, New York
We are the standard for understanding the digital world
SimilarWeb is the pioneer of market intelligence and the standard for understanding the digital world. SimilarWeb provides granular insights about any website or app across all industries in every region enabling the world's biggest brands like Airbnb, Walmart, HSBC, eBay and adidas to create the strategies necessary to win market share. The company has raised over $112M and has nearly 400 employees across eight global offices.
SimilarWeb has been named one of INC.COM 15 ISRAELI STARTUPS TO WATCH IN 2017 and one ofBUSINESS INSIDER’S TOP 50 ENTERPRISE STARTUPS TO BET YOUR CAREER ON.
But if we want to continue helping the world’s biggest brands reimagine what is possible online, we need talented and driven individuals who are looking for the chance to make a real and tangible impact. Does this sound like you?
What makes the SimilarWeb Inside Sales team awesome?
- We love Market Intelligence! At SimilarWeb you have the opportunity to work with growing companies across verticals and help them integrate a solution that has the power to have a huge impact on their business!
- As part of our team you will work alongside the industry’s top talent where you will have the chance to not only learn but also grow professionally
- Work at the forefront of marketing technology and big data - where the product is constantly evolving and getting better and better with each new iteration
- You get to have a direct impact on the success of the company by strategically helping clients
We Want You!
As an Account Manager in the Inside Sales Department, you will be responsible for developing, executing and owning a long-term Account Strategy for growing mid-market clients. You will be responsible for the retention and expansion of accounts, in addition to driving adoption of our Market Intelligence solutions, in core processes across the business. You will own the relationship with customers and key decision makers, helping them with accomplishing their business goals and KPIs.
As an Account Manager at SimilarWeb you will:
- Manage and develop long-term partnerships with a diverse set of companies
- Exceed commercial targets by increasing renewal rates
- Manage relationships with your users, increasing engagement and product adoption
- Identify and lead up-sell and cross-sell opportunities to drive new business growth
- Influence future lifetime value through higher customer satisfaction
What will I bring to the team?
- Strong understanding of the digital marketing space
- 2-3 years+ of account management experience in customer-facing roles (SaaS background preferred)
- Excellent communication and presentation skills
- Ability to influence, confidently handle objections, and resolve customer issues.
- Track record of being highly successful at managing a book of business
- Deep understanding of value drivers in recurring revenue business models
- Team player able to effectively interact with colleagues and business partners across the company
Why choose SimilarWeb?
We believe that building a great product and a great company starts with finding amazing people and helping them grow and develop professionally and personally. At SimilarWeb, you’ll be surrounded by the most talented professionals and you’ll work across departments gaining skills and driving impact.
- Data Driven: We believe data driven decisions are the key to success and we are evangelists for the power of digital insights
- Passionate: We care deeply about what we do, are accountable for our actions and are committed to helping each other
- Excellence: It’s in our nature; and we work hard to make a difference
- Winning Together: We know what it takes to build a great company and a great product and it begins with valuing each and every member of our team
About us SimilarWeb is the pioneer of market intelligence and the standard for understanding the digital world. SimilarWeb’s solutions provide customers with insights to help them understand, track and grow their digital market share. With our insights businesses, agencies, marketers and analysts can benchmark performance against competitors, reveal competitors online strategy, discover new opportunities, identify emerging trends and understand consumer intent and journey. SimilarWeb has thousands of customers and works with some of the largest global brands including Google, Walmart, AirBnb, HSBC, adidas and eBay. Our team is spread across 8 global offices and includes over 350 employees and counting. We bring together the industry’s top talent to create a product that will transform the way that businesses make decisions. We believe in a bottom up approach, wherein every role has the power to create impact and offers opportunity to grow with the company.
Want to learn more about SimilarWeb? Visit SimilarWeb's website.
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