Market Research Lead

Snap Inc., Los Angeles, CA

Creators of Snapchat, Spectacles, Bitmoji, and Zenly

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

Snapchat is the camera used by millions of people every day to Snap with family, watch Stories from friends, see events from around the world, and explore expertly curated content from top publishers. In short, we are a passionate team working hard to build the best platform in the world for communication and storytelling.

We’re looking for a Market Research Lead to join Team Snapchat! You’ll design and execute cutting-edge research that will directly shape the future of the Snapchat experience for Snapchatters and partners alike. Working from our Los Angeles, CA headquarters, you’ll collaborate with different teams to tell a story with your research findings.

What you’ll do:

  • Work cross-functionally with different teams at Snapchat to identify and execute world-class quantitative and qualitative research
  • Identify white space to invest in via thought leadership and/or audience research
  • Evaluate proposals from third-party research firms and build relationships with research partners
  • Scope and gather context from stakeholders when planning new projects, evaluating traditional and non-traditional research methodologies
  • Design, write, and manage surveys with precision and attention to detail
  • Ensure flawless execution of all research, mapping back to initial scope and internal stakeholders’ business objectives
  • Analyze and interpret data to identify patterns and solutions
  • Manage logistics for qualitative user research both in the U.S. and internationally
  • Unify research findings with first-party Snapchat data to tell a story about users’ attitudes and behaviors
  • Create detailed, visually compelling reports in PowerPoint and Keynote
  • Work with Comms/PR teams to generate press for research initiatives
  • Develop research-driven blog posts for our Insights Blog
  • Evangelize and amplify research findings to internal and external stakeholders and partners on behalf of the team

Minimum qualifications:

  • 6+ years market research experience

Preferred qualifications:

  • Proven ability to excel in a fast-paced environment, work flawlessly under tight deadlines, and prioritize across several simultaneous projects
  • Exceptional attention to detail with a keen eye for presentation design and conveying granular data in a digestible way
  • Ability to tell a story based on findings
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with a team player attitude
  • A passion for Snapchat and creativity
  • Experience with trend-reporting is a plus
  • Management and public-speaking skills preferred

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected].

About Snap Inc.

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. So far, we've created two products: Snapchat and Spectacles! 

Want to learn more about Snap Inc.? Visit Snap Inc.'s website.