Residential Security Officer Supervisor

Snap Inc., Los Angeles, CA

Creators of Snapchat, Spectacles, Bitmoji, and Zenly

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

We’re looking for a Residential Security Officer Supervisor to join our Protective Services Team! Working closely with the residential security officers, protective services advisors, and drivers, you will help  maintain integrity and security operational effectiveness throughout the CEO’s residential properties.

What you’ll do:

  • Monitor RSO daily performance, provide immediate constructive feedback, and evaluate performance based upon performance objectives
  • Conduct frequent one-on-one meetings with RSO team members to continually assess performance, provide feedback, and mentor
  • Coordinate necessary ongoing operational training and self-development opportunities for team members
  • Create Standard Operating Procedures for all residential properties and ensure compliance
  • Manage and coordinate all security activities, visitors, and vendor relationships at residences
  • Monitor the electronic surveillance equipment used on all properties
  • Organize and approve schedules for RSOs, focusing on appropriate staffing for coverage requirements and special events
  • Plan and lead periodic emergency safety drills
  • Build and maintain relationships and partnerships with neighbors, local police departments, and fire department
  • Communicate with contractors regarding services rendered on the property
  • Communicate daily with family regarding needs and concerns
  • Order supplies and equipment for the Security team
  • Report bi-weekly to the Director of Protective Services regarding daily operations of the property, RSOs, and staff

What we’re looking for:

  • A leader who possesses a strong working knowledge of security operations and procedures
  • 5+ years experience in the military, law enforcement, or a public/private sector security organization
  • BSIS guard card and Exposed Firearms Permit
  • Residential security experience required
  • Knowledge and familiarity with computers and security equipment
  • Ability to lead individuals in a team environment
  • The flexibility to work any assigned shift
  • Ability to think and respond to a dynamic environment
  • Ability to stay on your feet for several hours without a break
  • Ability to provide protective coverage during physically taxing activities (running, jumping, crawling, bending, stooping, lifting, etc.)
  • Ability to walk up to 5 miles during a shift
  • Must be able to pass a background and driving record check
  • Comfortable working with and leading a team in a family-friendly environment
  • Lifeguard and basic medical / first-aid background
  • Superb written and verbal communication skills, as well as the ability to interact and communicate effectively and seamlessly with family members, corporate executives, and senior colleagues in business and social environments


At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected]

About Snap Inc.

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. So far, we've created two products: Snapchat and Spectacles! 

Want to learn more about Snap Inc.? Visit https://www.snap.com/en-US/