Senior DevOps Engineer - Remote USA Only

SocialChorus, Remote - US

Transforming how workers and organizations connect every day

Duration: Full-Time

Who we are

Firstup is fundamentally changing how organizations communicate and connect. We aim to be the backbone of the entire Digital Employee Experience. From the front line to the C-suite, we help deliver targeted information at the right time, in the right place, and in the right language. We are unifying the digital workplace and giving workers personalized access to all the systems, resources, and applications they need to do their jobs. Joining Firstup means joining a movement to connect every worker. This movement has taken root and is evident in our world-class customer base and their millions of employees worldwide. Now we need your help.  If you are ready to make a difference in the world, come join us!

Position summary

We're looking for a talented Senior DevOps Engineer to join our  team!  You will have opportunities to work closely with customers to solve real technology challenges. We are rapidly expanding and you will be responsible for delivering new solutions and services while constantly improving our approach to architecture, scale, availability and fault-tolerance. Engineering is a craft, and at Firstup we believe the internals of our technology should be as elegant as user experience. If there is a specific challenge you are looking for, we most likely have it for you.   Teams are empowered and supported to do their best work every day. We work in cross-functional autonomous product teams, so you'll interact with Product Managers, Designers, QA, and other engineers on a daily basis. You will partner with others across the company in shared codebases, and contribute directly to other services when needed. We iterate quickly to see what works and what doesn’t and follow the data to drive our strategy. We encourage you to take chances and fail because that is how we learn and grow. We are a distributed team and have been since day 1. We build solutions for distributed workforces so we model our workforce the same way. In this role you really can work where you want within the United States.


  • Design, develop and deliver scalable and automated services and architecture - Infrastructure as code.
  • Architect, design and implement solutions with cloud native solutions within AWS.
  • Automate software delivery pipelines for various applications and services.
  • Ensure full-stack software solutions are architected and delivered using industry-leading DevOps best practices and technologies (immutable infrastructure, infrastructure-as-code, version control on everything, self-healing applications).
  • Collaborate to define best practices and standards around DevOps and service resilience.
  • Create reusable automation libraries that can be applied across the enterprise.
  • Develop usage standards, user self-service designs, and reporting on application KPI’s.
  • Identify gaps, suggest improvements and coordinate monitoring, alerting and logging of improvements.
  • Participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
  • Troubleshoot production issues and perform on-call duties.

You Have

  • Cloud Experience:
  • 4+ years of operating on large scale production environments (AWS required).Experience with AWS core services (i.e. EC2, RDS, S3, Lambda, API Gateway, EKS).
  • Demonstrable knowledge of DevOps in an Enterprise setting, specifically within AWS (AWS EKS/Docker/Container/Helm technology experience highly preferred).Experience with CircleCI or other common CI/CD platforms. 

  • Problem Solving Expertise:
  • Very strong troubleshooting skills with AWS, Kubernetes, and Linux; ideally when under high pressure situations.
  • Ability to successfully handle ambiguous or undefined problems, think abstractly and guide others to solutions.
  • Skilled in performing requirements analysis, interfacing with stakeholders of various levels and documenting solutions. 

  • Technical Acumen:
  • Ability to articulate technical topics to non-technical audiences both in writing, in diagrams, and in-person.
  • Great communication skills and enjoy talking with prospects or customers to walk through the technical and security aspects of the platform.
  • Affinity for security and privacy. 

  • Team Adoption:
  • Strong leadership and communication skills; very clear and concise.
  • Energetic team player who works well across the business and readily adapts to change.
  • Confident of your skills, abilities and willing to share what you know, while learning from others.
  • Familiarity working in a remote/distributed team.

You Might Have

  • Experience working for a startup and/or SaaS organization
  • Open-source contributions and history of side-projects
Why Firstup? 

Because you care. About people, the work you do, and the connections you make. Work is such a large part of life, it only makes sense to make it awesome.

If you want to engage brilliant minds in a true start-up environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind it could be a perfect fit.

Come for the challenges, come for engaging people in a casual and friendly environment. Come for the unlimited PTO, the health benefits, the 401k plan, the annual retreats (including family), the twice-a-year hackathons, the 10% exploratory time, the ability to contribute to open source, and the potential to work from anywhere.

Whatever the reason you come to Firstup, your new co-workers along with a leadership team who truly believes in your growth both professionally and personally will keep you here.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


About SocialChorus

Every organization’s most valuable assets are its people SocialChorus is the leading workforce communications platform that transforms how workers and organizations connect every day. Designed for every worker from head office to the front line, our solution enables a more informed, connected and supported workforce. Organizations that depend on SocialChorus are able to connect and align their teams, power organizational initiatives and measure the business outcomes.


Want to learn more about SocialChorus? Visit SocialChorus's website.