Senior Product Manager at SocialChorus

Senior Product Manager

SocialChorus, Remote - US

Transforming how workers and organizations connect every day

Duration: Full-Time

SocialChorus is a platform for communicators. We help them become heroes within their organizations by giving them the tools and expertise they need to unify their enterprises. Companies thrive and win when all of their workers feel aligned, informed and supported.

Joining SocialChorus means joining a movement to connect. This movement has taken root and is evident in our world class customer base and millions of their employees worldwide, and it has only just begun. Now we need your help. Ready to make a difference in the world?

Our client list includes household names and is growing daily, and now we need your help! We are currently seeking a Senior Product Manager to help deliver the next generation of our SaaS communication platform solutions.

We are a distributed team. While we have offices in several cities, we build solutions for distributed workforces, so we model our own workforce the same way. In this role you really can work where you want.

RESPONSIBILITIES

Understand success metrics and incorporate data into design and development process
Perform customer research and competitive analysis in order to develop business cases and make effective product decisions
Work closely with the Client Support team and the development team to identify and follow up on client concerns, feedback, and follow up on status
Engage internal and external customers to understand their needs and gather product requirements
Help drive our data-driven culture: Accumulate, analyze, present, and leverage data in decision making, and look for opportunities to cultivate richer insights about our products
Provide leadership and mentorship to members of the product management team
Not only practice but also help manage and refine our product life cycle

QUALIFICATIONS

Bachelor of Science/Master’s Degree in a related business or technical field
5+ years of experience in product management, preferably in a B2B, SaaS environment
Hallmarks: leadership, creativity, teamwork, and strong attention to detail
Ability to work independently to a high degree, and direct a cross-functional team designing, delivering, and maintaining new and enhanced functionality and integrations
Solid technical knowledge in at least one of the following: API’s, Content Management, Team workflows, Business intelligence, ML, developer platforms or other B2B integration platforms
Knowledge of and familiarity with not only product management, but also production support, software development, user experience, marketing, and sales
Tolerance for the challenge of a fast-paced, sometimes chaotic startup environment is a must!
Experience beyond the core product management skill set is a plus, especially product strategy, but also product marketing, resource management, forecasting, and budgeting
SCRUM/JIRA Experience: since we don’t have project managers or SCRUM masters, those functions are distributed on our project teams; our product managers share some Agile project management responsibilities with engineering leads, including JIRA management

Why SocialChorus? Because you care. About people, the work you do, and the connections you make. Work is such a large part of life, it only makes sense to make it awesome.

If you want to engage brilliant minds in a true startup environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space, so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind it could be a perfect fit.

So come for the challenges, come for the people... and come for the unlimited PTO, health benefits, 401k plan, casual and friendly environment, and a leadership team who truly believes in your growth both professionally and personally.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About SocialChorus

Every organization’s most valuable assets are its people SocialChorus is the leading workforce communications platform that transforms how workers and organizations connect every day. Designed for every worker from head office to the front line, our solution enables a more informed, connected and supported workforce. Organizations that depend on SocialChorus are able to connect and align their teams, power organizational initiatives and measure the business outcomes.