Senior QA Analyst

Spot Hero, Chicago, IL, United States, Toronto, Ontario, Canada

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SpotHero is looking for a Senior QA Analyst to be a key contributor to our Engineering Squads. This individual will be responsible for verifying the integrity of products to minimize major defects or issues for our customers. You will also maintain a proficient understanding of the software testing methodologies and procedures in order to ensure testing efficiency and quality. Our QA’s populate quality metrics pertaining to acceptance criteria, test execution, regression, and defects at different stages of product development as well as introduce quality process improvement initiatives for the engineering squads. Ideally, you are someone who gravitates towards attention to detail. As well as mentorship and assist in both QA Analyst and software engineer training and development. You are responsible for leading us to a place where our product releases have minimal bugs as well as providing improvement in productivity and efficiency within the Squad.


Who we are:

SpotHero is one of transportation's hottest tech companies! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app or website to reserve convenient, affordable parking on-the-go or in advance, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace.


What will you do:


  • Everyone is responsible for Quality
    • Ensure high presentation levels and production quality of content delivered by your team.
    • Work with team members to build meaningful tests.
    • Participate in agile ceremonies.
  • Testing 
    • Have proficient understanding of the software test methodologies and procedures in order to ensure testing efficiency and quality.
    • Develop and execute test plans and test cases for the different systems and integrations.
    • Review test deliverables - test scripts, automated test scripts, and test status reports.
    • Update regression and smoke test suites for manual and automated testing.
  • Reporting Bugs
    • Submit, escalate, and track defects found during testing to ensure they are resolved.
    • Assist with the investigation and reproduction of issues to assist engineers.
    • Provide detailed test reports during and at the end of each development cycle/sprint.
    • Populate quality metrics pertaining to acceptance criteria, test execution, regression, and defects at different stages of product development.
  • Continuous Improvement
    • Introduce quality process improvement initiatives for the development teams.
    • Mentor and assist in QA Analyst training and development. Ensure analysts are adhering to day to day processes.
    • Lead specialized projects, identifying areas for improvements and working with engineering management to implement.
    • Secure and safeguard data to preserve its integrity, reliability, and availability and ensure appropriate access levels are maintained.


The following experience is relevant to us:

  • Bachelor's degree in Computer Science, Computer Engineering or equivalent with 5+ years experience as a software tester.
  • 2+ years of hands-on experience with test automation tools (ex. Selenium, Cucumber, RestAssured).
  • Experienced software tester with scripting or test framework knowledge (ex. BDD, python, java).
  • Ability to manage multiple competing priorities. 
  • Strong written and verbal communication skills.


Technology we use:

  • Our Android Stack is: Kotlin and XML (standard for Android apps) using MVI architecture (still working on refactoring old views), our database layer is built in Realm. Bitrise for CI/CD. We also make heavy use of Dagger, RxJava, Espresso (testing). Network stack uses Retrofit.

  • Our iOS Stack isSwift using MVC architecture, CoreData for Local Storage, XCUI for UI Testing, XCTest for Unit testing, SPM for Package Management, Fastlane for app automation and build scripts, Bitrise for CI/CD, and Sentry for crash reporting.

  • Our Back End Stack is: Monolith using Django/Python/PostgreSQL. We are moving our Monolith to a Modular Monolith, using Domain Driven Design. When relevant we extract specific domains to Services currently using Java, Kotlin and Go. We also use Docker, deploy our apps via Kubernetes. We use Kafka for asynchronous-, and gRPC for synchronous service-to-service communication. Our Integrations are on a .Net CORE, moving to Kotlin.

  • Our Front End Stack is: Our Front End stack is React/Redux, Sass, Jest/React Testing Library/Cypress, and Webpack. We maintain a private npm repository with shareable UI components, utility functions, Babel/ESLint/Prettier configurations, and custom tasks

  • Our Data Stack is: Our Monolith Database is Postgres and Redis for caching. We also use Redshift as our data warehouse and S3 as our data lake. The data lake is queried using Presto. We use Airflow and Spark for ETL, as well as do some stream processing (Kafka Streams and Spark at the moment). Our Model pipeline uses scikit-learn, pandas. Our analysts utilize Looker as our Business Intelligence tool. And we use Quicksight for Dashboard on our external Data Products.

  • Our Dev Tools Stack is: AWS+Kubernetes for hosting. Terraform + Helm Charts for IaaS/Deployment. ConcourseCI for CI/CD. Prometheus/Alertmanager/VictorOps for team alerting. We’re starting to work on multi-region available services.


What we are offering:

  • Career game changer – A truly unique experience to work for a fast-growing startup in a role with unlimited potential for growth.
  • Excellent benefits – 
    • In the US we cover up to 95% of Medical Premiums, 50% of Dental & Vision Premiums, company sponsored Life Insurance, and generous parental leave. 
    • In Canada we offer Medical (prescription drug and paramedical coverage), Dental, Vision, Life Insurance, STD and LTD. 
  • Flexible PTO policy and great work/life balance – We value and support each individual team member.
  • Annual parking stipend – we help people park!
  • The opportunity to collaborate with fun, innovative, and passionate people in a casual, yet highly productive atmosphere.
  • A workplace recognized as the Best Consumer Web Company by Built in Chicago, Top Company Culture by Entrepreneur, a Top Workplace by Chicago Tribune, and one of Chicago’s Best Places to Work for Women Under 35 by Crain’s Chicago Business. 


Steps to apply: Please include any GitHub account, LinkedIn profile, and any project that you’re particularly proud of. We love seeing work that others loved working on.


At SpotHero, we Respect Fellow Drivers by providing an inclusive interview experience for everyone, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Please let our team know of your need when you apply or as you begin interviewing with our team.


SpotHero is an equal opportunity employer. We know that a diverse workforce is the strongest workforce, and are committed to building and supporting an inclusive environment for all.

About Spot Hero

Our Mission We’re on a mission to empower people to get everywhere, easier! By designing better ways to find, reserve and pay for parking, we make life easier, our cities more accessible, and our world more connected. Our Story Since launching in 2011, SpotHero has been paving the way for millions of drivers to easily find affordable parking at more than 5,000 garages, lots, and valets in major U.S. cities. As the #1 downloaded parking reservation app, SpotHero provides easy parking for all, one spot at a time. Based in Chicago, SpotHero is led by founders Mark Lawrence & Larry Kiss.

Spot Hero

Want to learn more about Spot Hero? Visit Spot Hero's website.