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Senior UX Content Strategist

Squarespace, New York

Help the world share their story


Squarespace is a design-centric product company at heart, always striving for our products to enable anyone to tell their story to the world beautifully. The Product Design group is looking to build out a team of UX strategists to work as part of our product teams, and is seeking a thoughtful UX content designer to take ownership of UX content across all of our products, from labels, to error messages, to on-boarding flows, and more. The ideal candidate feels at home within a design team, is a strong writer and communicator, and comfortable executing system-level terminology and information architecture solutions.

You’ll be involved throughout the process for every user-facing project in the product organization, alongside product designers, product managers, engineers, and technical. You’ll be charged with developing, communicating, and implementing our UI style guide. This is the perfect role for someone equally passionate and skilled in UX design and crafting amazing written content. This role will report into the UX Content Strategy Manager at our New York Office.

RESPONSIBILITIES 

  • Write and maintain UX content across all Squarespace products
  • Collaborate with product designers and other team members on wireframes and iterative click-through prototypes
  • Deliver polished text strings and ensure correct implementation
  • Create rational, articulable, elegant solutions to complex problems
  • Partner with technical, brand, and marketing writers to connect in-app messaging with our overall voice
  • Continually seek to understand the capabilities and technical constraints of the systems with which you’ll be working
  • Advocate for language in product design
  • Continually improve and refine our UI and copy style guides

QUALIFICATIONS

  • 5+ years of experience writing for UI
  • Deep awareness of UX and how content and design work together
  • Passionate about consistency and details
  • Experience using tools like Figma, Sketch, and Framer
  • Ability to ask probing questions to give and receive feedback in an iterative environment
  • Skilled in finding the shortest way to clearly communicate an idea
  • Comfort in pointing out when a design concept could be better and strategizing solutions
  • Ability to work through ambiguity and competing priorities
  • Experience preparing source language for localization

A portfolio of relevant work is required for consideration. It should illustrate your experience in the design process, creating UX content, and solving real user problems through words.

ABOUT SQUARESPACE

Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories with the world. Squarespace’s team of more than 850 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.

PERKS 

  • Health insurance with 100% premium covered
  • Flexible vacation & paid time off
  • Equity plan
  • 401(k) plan with employer match
  • Free lunch and snacks
  • Dog-friendly workplace
  • And more

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

About Squarespace

Squarespace's platform empowers millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories and create an impactful, stylish, and easy-to-manage online presence.

Squarespace

Want to learn more about Squarespace? Visit Squarespace's website.