Senior Manager, Product Design, Growth
Strava, San Francisco, CA, Denver, CO, Remote (USA)
Strava's mobile app and website connect millions of runners and cyclists through the sports they love
About This Role
Strava is the leading social platform for athletes and the largest sports community in the world, with over 85 million athletes in 195 countries. If you sweat you’re an athlete, and Strava’s mobile apps and website connect millions of active people every day!
Strava’s Product Team advocates for our athletes and our business, setting and executing on the vision for our product to connect athletes to what motivates them and help them find their personal best. We use design, research, data, strategy and empathy to guide cross-functional teams toward our common goal of becoming the preeminent platform for athletes. It is important to us to include diverse perspectives, and empower our teams to do phenomenal work.
Our Growth Product Org is growing and we are looking for a highly motivated Senior Product Design Manager to lead design efforts and strategy across the five teams within the org. The Growth Org contains lifecycle teams like New User Activation and Subscriber Acquisition, as well as platform capabilities like the Feed Team, the Pricing Team, and the Communications Platform Team. The Growth Org’s charter is to help athletes fall in love with Strava by showing them the value of our free and paid product. The teams focus on building growth capabilities and features that can be leveraged by product teams, growth teams, product marketing and CRM to help athletes move through the user lifecycle.
In this role, you will collaborate across the company to continue to evolve the platform and processes that shape our growth product strategy, roadmap and the athlete experience on Strava. You will be responsible for some of the most important aspects of our athletes’ experience, including onboarding and activation, merchant data and insights, business management tools, and new platform opportunities. You will play a lead role in supporting the growth and development of a highly talented team that designs experiences our athletes love and rave about. Align team development with company goals and values, continuing to evolve our design system, and championing the voice of the athlete throughout the organization.
Strava is passionate about supporting our athletes and each of our employees by building equitable and inclusive policies, programs, practices and experiences. It is important that our design leaders share similar passions and are committed to helping develop and incorporate inclusive and antiracist strategies into our culture, processes and product.
You will be successful here by:
Your Leadership and coaching skills — you can energize your reports to deliver excellent results while keeping them happy and engaged while supporting team balance through additional hiring and shaping the growth org.
Your ability to align high-quality design work with athlete delight, company objectives and a sense of a holistic and simple cross-app experience.
Having a highly collaborative and alignment-centric mindset with product leadership and growth organization leads to co-define future-looking initiatives.
Leveraging your growth experience (and ideally exposure to subscription services) to help shape output plus impact of all the growth work, and create growth user journeys the whole company can get behind.
Fostering an environment that evolves our process by combining rapid experimentation, analytics, and user research to build high quality, low friction experiences that athletes understand the value of, and that move metrics you’ve helped create priority and conviction around.
We're excited about you because you:
Have a growth mindset, passion for learning, and willingness to adapt and evolve your own perspective when collaborating with teammates who bring different backgrounds, perspectives, and expertise.
Are experienced leading and supporting a design team through growth and change, and to orient towards positive business and athlete impact.
Have experience partnering across the organization to help teams with complementary skills and perspectives (e.g. product management, engineering, qualitative research, data & analytics, customer support) come together to form a full picture of a problem or opportunity.
Have exceptional communication skills (written and verbal), a collaborative mindset, and an ability to persuade and inspire project teams, peers and stakeholders of the value of a people-centered design approach.
Have a deep passion and understanding for people-centered design and methodologies integrating multiple types of data (e.g. qualitative findings, market research, survey data, analytics, competitive landscape) into a singular strategic point of view.
Have 3+ years experience managing, supporting and growing experienced design teams.
Have experience with navigating the balance and tradeoffs between serving product team roadmaps and company-wide roadmaps.
Have deep, hands-on experience and shareable examples of leading a variety of design projects from start to finish, across all stages of a product lifecycle (discovery to go-to-market) leveraging business strategies, design thinking, and collaboration to balance user needs and business goals.
Strava is Swedish for “strive,” which epitomizes who we are and what we do. We’re a passionate and committed team, unified by our mission to connect athletes to what motivates them and help them find their personal best. And with billions of activity uploads from all over the world, we have a humbling and audacious vision: to be the record of the world’s athletic activities and the technology that makes every effort count.
Strava builds software that makes the best part of our athletes’ days even better. And just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community – we are continuously striving to hire and engage diverse teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
In light of the global pandemic, Strava is currently working in a fully remote capacity. As always, we remain committed to fully supporting our employees, especially their mental health and wellbeing, through these challenging times. Despite challenges in the world around us, we are continuing to grow camaraderie and positivity within our culture and we are unified in our commitment to becoming an antiracist company. We are differentiated by our truly people-first approach, our compassionate leadership, and our belief that we can bring joy and inspiration to athletes’ lives — now more than ever. All to say, it’s a great time to join Strava!
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
For more information on compensation and benefits, please click here.
Strava is composed of dedicated, fun-loving individuals, unified by our mission to build the most engaged community of athletes in the world. And it feels like we’re onto something big. Millions of athletes are already on Strava, with thousands more joining every day, and we’ve assembled an awesome team to keep us growing all around the world.
Want to learn more about Strava? Visit Strava's website.
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