Sales Operations Analyst

Symplicity, Arlington, VA

Helping institutions connect students to people, knowledge, and opportunities.

Symplicity is seeking a Sales Operations Analyst to join our growing team. This is an exciting opportunity for someone to have a big impact.


  • Analyze and work with various teams to improve CRM data quality and reliability with a focus on pipeline management and forecasting activities
  • Support of on-boarding/training for our field sales reps
  • Own the production and maintenance of sales assets and materials to facilitate the sales process
  • Assist field sales reps with inquiries including resources/documentation, CRM/ERP and other tools, key components of the sales process such as pricing, contracts and renewals
  • Support Operations leadership with special projects including renewal process, annual planning activities, sales analysis, sales rep level performance and sales enablement
  • Provide necessary data analysis to support marketing and sales campaigns, territory planning, and white-space analysis
  • Liaise with cross functional teams (client success, marketing, contracts, etc.) to ensure updates and necessary communications with the sales team
  • Reconcile sales and renewal actuals with Finance and Operations


  • Bachelor’s degree required
  • 2-3 years of relevant Sales ops and analytical experience
  • Proven ability to work in cross-functional teams and manage projects
  • Be an independent, self-starter capable of taking action to solve problems or fulfill responsibilities with minimal supervision
  • CRM experience required and familiarity with NetSuite highly preferred
  • Aptitude for learning new systems; growth mindset
  • Organized with strong attention to detail
  • 10% travel

Symplicity is the market leader in employability solutions. We help companies find talent, we help Higher Ed bridge the skills gap and we help recent college graduates launch their careers. Used by over 30 million students worldwide, our comprehensive suite of products touches the full life cycle of a student. From admission to alumni engagement, Symplicity’s products cover career services, advising, student conduct, campus life as well as housing & residence life. Symplicity is proud to be an equal and diverse Employer. EEO/AAP/M/F/Disabled/Veteran. Please note: employment with Symplicity contingent on successful completion of background check.

About Symplicity

We Are Symplicity We’re committed to empowering our clients with innovative, easy-to-use solutions that enable them to streamline processes, improve outcomes, and cultivate positive relationships with their students, customers, and communities.


Want to learn more about Symplicity? Visit Symplicity's website.