We’re seeking an experienced User Experience Researcher/Designer to join a team of product specialists, developers and designers in building compelling new features and improvements for enterprise-scale web and mobile applications. This is a leadership role in user research, experience design, usability and interaction design, and it requires a deep passion for collaboration and data-driven advocacy for the user. The Senior UX Designer/Researcher works closely with their teammates in Product Management, Client Success, Engineering, and Quality Assurance to understand business requirements and drive a user-centered design process.
Essential Duties & Responsibilities
Research user behaviors and expectations
Perform concept validation through usability testing
Present data-driven design recommendations to the team
Create, test, and present visual designs such as wireframes and prototypes
Collaborate on requirements and user story definition
Build high-fidelity mock-ups and maintain style guides
Design for users with different physical and cognitive abilities
Support development teams throughout the development cycle (sprints).
Apply key methodologies, including usability testing, heuristic analysis, comparative analysis, contextual inquiry, focus groups, card sorts/tree testing, and surveys
Model and drive design thinking for complex systems
Recruit, mentor and manage junior UX/UI designers
Advanced degree (or equivalent training/experience) in human computer interaction, human factors, or cognitive/experimental psychology (or related field of study)
Proficiency in design-related software (e.g., Sketch, InVision, Adobe Illustrator).
At least 3 years of relevant post-academic experience
Ability to communicate decision points and metrics in an articulate, actionable manner for technical and non-technical individuals at all levels.
Prior experience working on B2B or B2B2C product design in an Agile environment.
Thorough understanding of design approaches, technologies, and tools (including concept mapping, journey mapping, prototyping, user flows, etc.)
Knowledge of the technology behind web and mobile development (Information Architecture, Object Relational Mapping, web technologies, WCAG 2.0, mobile platform design guidelines)
Experience with Internationalization is a plus.
Experience with Google Analytics or similar tools is a plus.
Experience in a graphic design, writing, or project management role is a plus
We Are Symplicity
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