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Strategic Partner Manager

Tapingo, Denver

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Tapingo is the #1 mobile commerce app on campus. Students on 200+ college campuses around the US use Tapingo to get what they want, when they want, where they want. Come and join the Tapingo team on our mission to help customers save time and allow them to wait less, live more!

Strategic Partner Managers are responsible for all aspects of the post-sales relationships and achieving objectives with our campuses and merchants. We’re looking for people who love growing businesses by solving complex operational and business problems. You'll lead the charge in launching Tapingo on college campuses, driving engagement with students, and managing senior relationships with university and food­ service operators.

Responsibilities

  • Own the entire post-sales relationship with Tapingo signed accounts
  • Project manage the operational set-up and deployment of each campus launch, including on demand delivery
  • Manage the growth and success of each campus, through planning and implementation of market strategies and maintenance of client partnership
  • Provide exceptional client service, proactively problem solve to identify and resolve any account issues
  • Lead cross-functional execution of product implementation with Product, Engineering, Operations, and Support
  • Closely monitor, measure, and report on key performance metrics in each market
  • Use data to determine priorities for campus specific initiatives
  • Pursue up-sell opportunities for new business by showing the value of Tapingo’s program on campus

Skills & Experience

  • 3+ years experience in relevant field, including marketing, consulting, or banking
  • Track record of building strong cross-functional relationships
  • Strong interpersonal communication skills, both verbal and written
  • Highly analytical and data driven, with strong proficiency in Excel
  • Resourceful, creative and able to find innovative ways to achieve results
  • Exceptionally detail oriented and can multi-task in your sleep
  • Comfortable with ambiguity and change, works independently, and thrives in a fast paced environment (previous start-up experience a plus)

Benefits

  • Stock
  • Competitive salaries
  • Apple or PC equipment...your choice
  • Paid time off
  • Medical, dental and vision insurance
  • Life insurance and disability benefits
  • 401(k)
  • Fully stocked kitchen
  • Happy hours and offsites
  • A voice

About Tapingo

People waste too much time waiting, worrying, and wondering what could have been. We think there's a better way. We believe in a world where technology removes the hassles and stress of everyday transactions—so humans can focus on more important things. You know, human things. We are fun, nerdy, exciting people who are hungry for a world without waiting.

Want to learn more about Tapingo? Visit Tapingo's website.