Director of UI/UX

ThirdLove, San Francisco, California

Fast-growing intimates brand

Do you want to own user experience across platforms? Are you deeply interested in user behavior and what drives someone to purchase and keep coming back? If you said yes, then ThirdLove is looking for you. As the Director of UI/UX, you will be responsible for managing best-in-class digital products. You'll be leading our Product Design team as well defining the overall UX design and direction while integrating user research and visual design throughout the process.  You’ll be deep diving into our data to identify leaky parts of the funnel.

This role requires a highly collaborative individual to partner with product, engineering, and various stakeholders to ensure a simple, focused, and delightful customer experience. Come join us at ThirdLove and be part of one of the fastest growing eCommerce companies in the world!


  • Deliver customer-centered user experience that builds and enhances ThirdLove’s brand
  • Own product design, usability, and testing
  • Create a vision and system for overall user experience across desktop, mobile, and tablet experiences
  • Partner with product and engineering to interpret data to in order to devise UX testing strategy
  • Conceptualize feature roadmap and prioritize the strategy
  • Present strategy to management
  • Oversee and create wireframes and high fidelity mockups
  • Partner with stakeholders and senior executives to create a vision and strategy
  • Ensure world class design quality end-to-end, across all design competencies e.g., visual, content, motion, interaction design, prototyping, and user experience research


  • Minimum 7 years experience working on a digital product, ideally for an eCommerce brand. Must have experience with landing page optimization
  • Over 4 years of management experience at a senior level
  • Superior knowledge of information architecture, user-centered design, best practices, and creative and visual design concepts as relates to consumer site design 
  • Impeccable design aesthetic, attention to detail, and familiarity with using data and customer insights to influence design decisions
  • Exceptional cross-functional communication and collaboration skills. You must be comfortable and confident leading discussions at all levels
  • Expert in Sketch and Photoshop 
  • Experienced in HTML and CSS 
  • Empathize with users by creating deliverables that tell a compelling story 
  • Ability to prioritize and manage work in a fast-paced ambiguous environment
  • Must have a strong portfolio featuring examples of visual, interaction, or graphic design work
  • A degree in Design, Human-Computer Interaction or related field, or equivalent combination of education and experience
  • Bonus: Experience working in design systems


  • Comprehensive health benefits
  • 401k plan
  • Equity
  • Subsidized lunches
  • Quarterly product allotment
  • Wellness benefits including in-office massage visits
ThirdLove® is empowering women to feel comfortable and confident in their everyday lives. We make bras that fit perfectly, feel incredible, and look stellar.

We’re a rapidly growing team (over 200 today and doubling in size this year) based in San Francisco with offices in Chico, CA and Argentina. We’re funded by Tier 1 investors and are disrupting a $100 billion global market. We’re one of the fastest growing consumer brands in the country, and known as ‘the brand to catch Victoria’s Secret’.

Our culture is collaborative, fast-paced, and data-driven with a strong focus on designing beautiful products and creating a seamless user experience. Instead of using standard industry molds, we developed proprietary half-cup sizes based on real women’s measurements and created a Fit Finder® Quiz that removes the hassle in finding the best size. To date, over 9 million women have taken our easy-to-use Fit Finder® Quiz.

Five core values drive all of the work we do:
- Put customers first. Do things that make our customers happy.
- Adaptive. Defy standard conventions. Be nimble and embrace change.
- Curious. Strive to always learn and grow.
- Engaged. Be Present. Lift others up. Be your best self.
- Responsible. Gain others’ trust by being respectful, reliable, and accountable.

If you want to impact millions of people each and every day, and you share these values, we’d love to connect.

ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.

About ThirdLove

ThirdLove is a fast-growing intimates brand. Our mission is to help every woman find her perfect fit by combining the best design and technology.

Want to learn more about ThirdLove? Visit ThirdLove's website.