Uncubed
           

Retail Associate

thredUP, Walnut Creek, CA

Makes secondhand shopping a cinch


About thredUP

thredUP is the world’s largest fashion resale platform, inspiring a new generation to think secondhand first. The company has spent the past 10 years reinventing resale, building a marketplace and infrastructure now poised to power the $50B resale economy and usher in a more sustainable fashion future. Millions of consumers use thredUP as the easiest way to sell their clothes and shop over 35,000 brands at up to 90% off — online, in stores or via “try-before-you-buy” Goody Boxes. Backed by world-class investors, thredUP designed a resale engine that has redistributed nearly 100 million unique garments from closets across America and is now powering resale for the broader fashion industry via its Resale-As-A-Service (RAAS) platform.

About the Role

We are seeking fun, fashionable and energetic people who want to be part of reinventing the retail experience and inspiring a new generation to think second hand first.

Friends would say you are…

  • A team player with excellent communication and influencing skills
  • Constantly sharing new brands or companies with your friends and getting them hooked with your enthusiasm
  • A natural planner, you’re the go-to for organizing events
  • Empathetic, you would tell someone when they have spinach in their teeth
  • Always looking for ways to improve and make things more efficient
  • Honest and self motivated

You enjoy...

  • Connecting with customers and finding ways to make others smile
  • Fashion and putting great outfits together
  • Learning and trying new things
  • Working independently and on a team

You are searching for...

  • An opportunity to work with people and improve the customer experience
  • A fast-paced challenge that will push you out of your comfort zone
  • An opportunity to educate and inspire people to change the way they shop
  • A team of creative, smart teammates who will keep you laughing and also tell you when you need to stepUP

A day in the life…

  • Creates a welcoming environment by greeting and approaching customers
  • Exceeds customer expectations by providing assistance with a positive attitude
  • Provide the best in-person shopping experience for customers, from finding the perfect outfit to maintaining store floor
  • Demonstrates timely follow-up and follow-through on customer requests and commitments
  • Brand education: help develop effective tools to educate customers on our store and clean-out process
  • Signing up new customers to our online platform, educating consumers and providing insights from the field

The Must-Haves

  • A 4-year college degree or applicable experience
  • Previous retail experience preferred
  • A great work ethic and aren’t afraid to get your hands dirty
  • An eye for fashion and ability to work with and understand styles outside of your personal style
  • Technologically-savvy and resourceful
  • Strong communication skills both verbal and written
  • Motivated and results driven
  • Strong attention to detail

At thredUP, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we believe diversity is key. As a diverse and inclusive workplace, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Everyone is welcome - be you.

About thredUP

thredUP is the nation's leading online marketplace for women's and kids' like-new apparel. Over 25,000 brands, ranging from Gap to Gucci, are listed on thredUP.com at prices up to 90 percent off retail. 

Want to learn more about thredUP? Visit thredUP's website.