Manager, Digital Order Management System Operations

Time Inc., New York, NY

One of the largest branded media companies in the world

Time Inc. (NYSE:TIME) is a leading multi-platform media company that engages over 170 million consumers globally every month. The company's influential brands include PEOPLE, TIME, FORTUNE, SPORTS ILLUSTRATED, INSTYLE, REAL SIMPLE, SOUTHERN LIVING and TRAVEL + LEISURE, as well as more than 60 diverse international brands. Time Inc. offers marketers a differentiated proposition in the marketplace by combining its powerful brands, trusted content, audience scale, direct relationships with consumers and unique first-party data. The company is home to growing media and platforms, including digital video, OTT, television, licensing, paid products and services and celebrated live events, such as the TIME 100, FORTUNE Most Powerful Women, PEOPLE’s Sexiest Man Alive, SPORTS ILLUSTRATED’s Sportsperson of the Year, the ESSENCE Festival and the FOOD & WINE Classic in Aspen.



The job:

This Manager, Digital Order Management System Operations will job supports Time Inc.’s digital operations and while it works closely with the sales team is not a sales role. In this role the manager will be responsible for working within our order management system to oversee digital contract approvals related to business and finance/audit requirements, system admin and user support. This person will act as a senior member of the Client Services Ad Operations team and requires strong decision making, attention to detail and interpersonal skills acting as a liaison between business units (sales, finance, and ad technology). This role works across and interacts with all brands.

You will:

  • Be responsible for Digital Contract Review & Approval
    • Review/analyze contracts against TI Business/ Finance, system and audit requirements
  • Promote and ensure an understanding of any new business lines/policy or process and site compliance with contract data requirements
  • Lead user training for our Order Management System (OMS), create & update training materials and documents as needed
  • Be responsible for Admin duties in the contract management system
    • Maintaining digital products
    • User permissions: set up, changes and password resets as requested
  • Liaisons with Account Managers, Central Finance and Sales Force teams to support/resolve any system integration issues
    • Support system error resolution and escalates issues per the SLA
  • Assist with tracking /approvals for Rich Media Vendor IO’s and Invoice process

You have:

  • 3-5 years of digital media operations experience
  • Previous experience with ad product, AdFront or DFPP ad server is a plus
  • The ability to work independently, be accountable and proactive
  • Good Interpersonal skills & be an analytical thinker
  • Strong communication/guidance/directional skills
  • Be able to prioritize and manage to fluctuating deadlines and workloads




About Time Inc.

Time Inc. is the trusted voice of the human story. Through our 100 news and culture brands, consumers & marketers can leverage the power of Time Inc.’s stories every day, every hour, on every platform, from every angle, at the best possible moment. 

Want to learn more about Time Inc.? Visit https://www.timeinc.com/