Solution Engineering Manager

Tradeshift, London, United Kingdom

Procure-to-pay, Supplier Engagement for Enterprise Procurement

Tradeshift is a cloud platform that connects buyers, suppliers, and all their processes in one place. Our vision is to connect every business in the world with one solution that evolves as business needs change. Our core apps help companies choose business partners, buy and sell goods & services, and collaborate at every step along the way. Since 2010 we have connected 500,000+ companies across 200 countries.

At Tradeshift, we believe a flat structure and politics-free environment is vital to empowering our people to make their own decisions. Our global team spans over 30 nationalities, which brings refreshingly diverse perspectives to our products and services. From hackathons and team camps, to weekly in-house yoga and trips to the local pub, we know how to balance our professionalism with play. Tradeshift is headquartered in San Francisco with offices in New York, Copenhagen, London, Paris, Munich, Suzhou, Sydney, Bucharest and Tokyo.

Service Sales Team:
Tradeshift Service Sales is responsible for crafting and selling the services offered by our enterprise services teams including: Professional Services, Supplier Success, and Customer Success. Sample services include Source-to-Pay implementations, integration services, and  supplier onboarding services. Selling such services generally requires an in-depth understanding of the customer so as to propose solutions that fit their needs.  Many members of our team have a background in software implementations where they got a taste for Sales and wanted more.  A solution-focused professional who represents Professional Services (PS) in our all sales cycles in their region. The Services Sales Account Manager engages with prospective & existing customers, Sales, Alliances, Professional Services, Supplier Success, Customer Success and Product, to craft and sell best-fit solutions and services. As the conduit between Sales and Delivery, the Account Manager translates customers’ business vision and strategy into cloud based solutions and presents them to the customer. This is a cross-functional role that represents a tremendous opportunity for career growth.  

What you will be doing:

  • Team with Sales Account Executives to help close new customers
  • Present Professional Services & our Shiftology methodology as a differentiator
  • Simultaneously support multiple early and late stage sales cycles
  • Prepare estimated pricing and timelines with available tools
  • Lead on-site scoping workshops with prospective customers
  • Gain an understanding of the prospect’s current state, goals & strategy
  • Align customers’ objectives with Tradeshift’s methodology and best practices
  • Craft cloud-based solutions that achieve the customer’s goals, but stay within our product and service capabilities
  • Capture business requirements for new features and apps, and present to Product
  • Prepare Statements of Work (SOW) and review them with partners & prospects
  • Develop tools that Services Sales, Sales & partners can leverage to close sales
  • Work with Tradeshift Services Partners to marshal optimal resources to engagements

About you:

  • Masters in Business Administration or Management Information Systems (or a Bachelor's degree with 6+ years in a client facing implementation position
  • 2+ years leading services sales either in a services sales or implementation role
  • 4+ years experience implementing enterprise software for customers
  • Skilled and respected communicator, consultant, and influencer
  • Skilled at selling enterprise SaaS implementation services
  • Self-starter who is resourceful and not afraid to make decisions
  • Has a clear interest in, and acumen with, technology
  • High energy; thrives in complex, challenging and sometimes stressful situations
  • Ability to travel 40-50%
  • Nice to have: procure-to-pay (PTP), ERP implementation/integration, electronic invoicing, product information management (PIM), supplier management, and/or sourcing
Culture & Perks:
Tradeshift is a very special place. What makes and keeps us special is our people and how we work together. Our culture was formed from day one when three Danes poured their heart and soul into creating a platform that could connect every business in the world. We expect each employee to approach their job at Tradeshift with the same amount of pride and passion and embody the Tradeshift culture that makes us the best company in history.

At the center of Tradeshift’s values is the belief that the single most important thing we do is continue to hire the best people and create a workplace where they can thrive. To reward our employees for the great work they’re doing we offer a number of perks and benefits, including:

- Ambitious international startup
- Career and professional development opportunities
- Flexible hours
- Fully paid mobile phone and at home internet
- A competitive compensation package + equity
- Wellness program including in-house activities like yoga
- Volunteer program
- Fun company events like happy hours, hackathons, darts night, LAN parties, outings and more

About Tradeshift

The Tradeshift story So three Danes walk into a garage... It began with a dream. In 2005, entrepreneurs Christian, Mikkel and Gert had a vision: to connect every business in the world. So when the Danish National IT & Telecom Agency asked them to create an e-invoice network, they saw an opportunity to create something bigger. First, they built EasyTrade, the world’s first open-source trade platform.* (Did they blow a few minds and break some rules along the way? You bet they did.) Then, the trio got to work again. This time, to realize their vision of an open business platform for the whole world, not just Europe. A platform that would transform the way businesses work together. From broken to efficient; from complicated to simple; from archaic to modern. And so, Tradeshift was born.

Want to learn more about Tradeshift? Visit Tradeshift's website.