Senior Legal Counsel - Carrier & Operations

Trainline, London

We make train travel easy

Trainline is an innovative, tech business with a mission to make travel as simple, seamless and affordable as possible. We’re proud to be Europe’s leading independent train and coach platform and rank among the highest-rated travel and ticketing apps globally. Today, we offer our customers travel to thousands of destinations in and across 45 countries in Europe and beyond. That’s more than £3.2 billion in ticket sales annually, and over 80 million visits to our apps and websites each month.
Our culture is central to our success. We’re driven to sustain our phenomenal growth from recent years, and this means we’re always working closely and collaboratively to turn our ideas into reality. It’s this sense of pace, innovating and improving pretty much everything we do, that makes Trainline so exciting and unique - we truly believe our work has a genuine impact and will change travel for the better.

The Legal team has been central to supporting the business through this continued expansion. Headed up by Neil Murrin, our General Counsel, they have won several industry accolades in recent years including ‘Team of the Year’ at the British Legal Awards in 2018 and ‘In-house Team of the Year’ at The Lexis Nexis Awards in 2019. Striking a balance between being innovative and high performing yet remaining close-knit and highly supportive of one another, this is a highly regarded team where people genuinely enjoy what they do and make a difference to the business every day!
We’re laser focused on our international expansion and building on the stellar growth we have achieved in Europe and, more recently, in Asia. It’s our #1 focus this year and will be a key lever in continuing to scale our business significantly over the next 18 months. Establishing and enhancing the existing relationships and infrastructure we have here with Rail Operators is critical to our success, and this role will give you the opportunity to play a major part in our international growth.
Reporting to the Head of Legal for Carrier & Operations, you’ll be focused on providing a senior legal steer to the business and leading the legal support on projects aimed at driving and developing the growth of Trainline’s UK, European & International Rail & Coach business, as well as to Trainline’s Tech and Operations business areas - relationships that underpin our ticket retailing business. Your role will span many aspects of commercial law with a particular focus on commercial and technology contracts as well as e-commerce and data protection law-related advice. This will include outsourcing arrangements, data licencing, software licence and support, cloud services, and e-commerce contracts. In the current climate, your knowledge and experience of data protection and GDPR in particular will be vital.
As Senior Legal Counsel – Carrier & Operations, you’ll develop a close understanding of our business objectives and approach to risk, assimilating these aspects into your advice around contracts and other operational matters. Further, you’ll use this understanding to proactively identify broader business opportunities both in the UK and Europe, in a dynamic regulatory environment. 
Our supplier relationships with UK European and International Rail & Coach Operators are vital to our business. You’ll be responsible for a number of operator-related technology and content licensing arrangements, as well as customer contracts with our Rail Operator clients including our ‘white label’ arrangements, and will lead negotiations in complex and demanding areas. This means that you will have the opportunity to play a major part in our international roll out. Additionally, you’ll support other critical areas such as payment and settlement arrangements, and other non-consumer-facing projects within Trainline.
In this role, you’ll be given the opportunity to help shape the strategic direction of the Legal function and help Trainline realise its future vision. This is a truly career defining role for someone passionate about law travel and technology looking for an opportunity to play a part in disrupting and defining a product that will change the way people travel and impacting millions of people every day.

To achieve our ambitious plans, we’re looking for creative big thinkers with small egos.  Most importantly, you’ll be qualified in English law, with a minimum of 4/5 years’ PQE, and will ideally have strong private practice and in-house experience, preferably with an online, e-commerce or tech focused business.  It goes without saying that you will be highly competent in consumer, commercial, e-commerce and data protection law
A team player with excellent communications skills, you must be able to work cross-functionally, and possess strong influencing skills. You must be comfortable working autonomously in a fast-paced environment, dealing with complex legal issues.  In addition, you must be commercially astute and demonstrate a strong understanding of business. An ability to speak another European language would be useful although not essential.
What we offer:

- 25 days holiday +2 extra days at Christmas
- Free private medical and dental insurance for you and your family (you just pay the tax on what you choose!)
- Life assurance & income protection
- Good pension scheme
- Season Ticket loan
- Charity leave
- Enhanced maternity/paternity leave
- Free breakfast everyday and fruit galore!
- Yoga Mondays
- Salsa classes
- Board Game nights
 ....and many more

We value open expression at Trainline, we believe it’s the diversity of experience, backgrounds and perspectives of our employees that makes us who we are. We encourage everybody to play a part in changing the way people travel across the world.

About Trainline

We are a one-stop shop for train travel. Every day, we bring together routes, fares and journey times from train companies in 24 countries so our customers can easily buy train tickets and save time, hassle or money. We help our customers stay one step ahead so they don’t have to, from helping them buy the best ticket for their journey to giving them live, personalised travel information on the go via our app.

Want to learn more about Trainline? Visit Trainline's website.